(CAN) Fashion Team Lead

Walmart Canada; Hamilton; On-site; CAD 23,696 - 33,749; Full time

Job summary

Walmart Canada in Hamilton, Ontario is seeking an entry-level Retail Associate to support the Fashion department. You will greet customers, assist with product selections, and help with inventory and merchandising tasks on the sales floor.

The role emphasizes teamwork, quick task execution, and maintaining a clean, safe store environment, with opportunities for coaching and growth within the team.

Qualifications

• Age – 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with product selections, locating merchandise and guiding purchase decisions.
• Assist in coordinating tasks and daily schedules as directed by the Coach and Store Management Team.
• Maintain presentation of Fashion Departments and merchandise displays, and implement corrective merchandising changes when needed.
• Communicate effectively with associates, lead daily team huddles, share updates, goals, and productivity metrics.
• Support scheduling reviews and coverage assignments to ensure smooth store operations.
• Develop associates through training and coaching, and support recruiting for new team members.

Skills

Customer service

Job description

Position Summary Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

999 UPPR WENTWORTH ST, HAMILTON, ON L9A 4X5, Canada

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