Fashion Team Lead

Walmart Canada Corp; Peace River; On-site; CAD 41,000 - 46,000; Full time

Job summary

Walmart Canada Corp in Peace River, AB is seeking a Customer Service Leader for the Fashion department. You will greet customers, promote products, assist with merchandising, and support daily store operations on the sales floor.

This role leads team huddles, coordinates tasks, trains associates, and ensures a safe, clean environment. Starting pay is CAD 19.75 per hour with growth opportunities through coaching and performance feedback.

Responsibilities

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates to validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

Job description

Position Summary

Assists in the leadership of the Fashion areas and department processes, responds to problems and inquiries and develops associates through teaching and training. Ensures a high level of customer service while ensuring task completion.
Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Coach and the Store Management Team.Delegate, assist and follow-up on completion of daily Customer Availability process tasks.
• 3. Assesses the overall presentation of Fashion Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.
• 4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift, and provides the team with updates, set goals, and track productivity.
• 5. Review completed schedules with People Lead.
• 6. Assign Associates to support coverage and availability tasks in all areas of the store.
• 7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities.Develops associates through teaching and training and provides feedback as needed.
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• 9. Complete GTA/Workday tasks and supports Management.
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring of new associates.

The minimum rate of pay for this position starts from $19.75.

Le taux horaire minimum pour ce poste débute à 19.75.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada

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