Campus Tim Hortons Supervisor - Lead & Elevate Service

Aramark Canada; Halifax Regional Municipality; On-site; CAD 28,000 - 29,000; Full time

Benefits offered by this job

Medical & dental insurance

Paid vacation

Paid sick time

Uniforms and safety shoes

Employee meal plan

Professional development stipend

Job summary

Aramark Canada seeks a Tim Hortons Supervisor at Saint Mary's University to lead daily campus operations, ensuring fast, friendly service and strict brand standards. You will partner with the Assistant Retail Manager to drive sales, manage inventory and health compliance while fostering a positive, cohesive team culture.

Responsibilities include overseeing shifts, coaching staff, cash handling, quality control, and guest resolution during peak campus hours, with a focus on safety and accuracy.

Qualifications

• 3+ years' leadership experience required
• 1+ years' food services experience required
• Experience working with Starbucks, or similar speciality coffee franchise an asset
• Extensive knowledge of food handling and sanitation standards considered an asset
• Strong organizational and team building skills with the ability to coach and motivate team members
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Flexible schedule as some evening, weekend, and/or holiday work may be required

Responsibilities

• Operational Leadership: Run clean, well-organized shifts that prioritizes safety, efficiency, and exceptional customer service.
• Team Coaching & Development: Manage team member performance by leading, motivating, and supporting team members. Provide real-time feedback and foster a positive team environment.
• Inventory & Financial Control: Monitor stock levels, assist with ordering supplies, minimize product waste, and perform cash handling/reconciliation duties including float management and register audits.
• Quality & Standards: Ensure all coffee, beverages, and food items are prepared to Tim Horton's standards, strictly following health and safety guidelines.
• Administrative Support: Assist management with administrative duties such as opening/closing checklists, temp logs, and daily sales tracking.
• Guest Experience: Set the standard for guest satisfaction by resolving customer inquiries promptly and ensuring high-speed, friendly service during high-volume periods.
• Food Safety & Sanitation: Enforce strict health, safety, and sanitation protocols (HACCP, WHMIS, and provincial food safety regulations). Conduct daily food temperature and equipment checks.

Job description

Aramark Canada seeks a Tim Hortons Supervisor at Saint Mary's University to lead daily campus operations, ensuring fast, friendly service and strict brand standards. You will partner with the Assistant Retail Manager to drive sales, manage inventory and health compliance while fostering a positive, cohesive team culture.

Responsibilities include overseeing shifts, coaching staff, cash handling, quality control, and guest resolution during peak campus hours, with a focus on safety and accuracy.