Tim Horton's Supervisor

Aramark; Halifax; On-site; CAD 28,000 - 29,000; Full time

Benefits offered by this job

Medical and dental insurance

Paid vacation time

Uniforms and safety shoes

Employee meal plan

Professional development reimbursement

Job summary

Aramark is seeking a Tim Hortons Supervisor for Saint Mary’s University in Halifax to oversee day-to-day campus retail operations, lead a fast-paced team, ensure brand standards, and maintain safety and service during peak hours.

You will collaborate with the Assistant Retail Manager to drive sales, manage inventory, uphold food safety, and foster a positive team culture while delivering exceptional guest experiences.

Qualifications

• 3+ years' leadership experience required.
• 1+ years' food services experience required.
• Experience with Starbucks or similar specialty coffee franchise an asset.
• Extensive knowledge of food handling and sanitation standards is an asset.
• Strong organizational and team-building skills with the ability to coach and motivate team members.
• Proficient in Microsoft Office – Excel, Word, PowerPoint.
• Flexible schedule with potential evening, weekend, or holiday work.

Responsibilities

• Operational Leadership: Run clean, well-organized shifts prioritizing safety, efficiency, and service.
• Team Coaching & Development: Lead, motivate, and support team members with real-time feedback.
• Inventory & Financial Control: Monitor stock levels, assist with ordering, and perform cash handling and audits.
• Quality & Standards: Ensure beverages and food meet Tim Hortons standards and health guidelines.
• Administrative Support: Assist management with opening/closing checklists, logs, and daily sales tracking.
• Guest Experience: Resolve inquiries and provide high-speed, friendly service during peak hours.
• Food Safety & Sanitation: Enforce health protocols and conduct daily temperature checks.

Skills

Leadership

Food service

Starbucks experience

Food safety knowledge

Team leadership

MS Office

Flexible scheduling

Tools

MS Office

Job description

We are seeking a leader to join our team at Tim Horton's at Saint Mary's University!

As the Tim Hortons Supervisor, you will oversee day-to-day retail operations, leading a fast-paced team to deliver exceptional service, maintain strict brand standards, and keep operations running smoothly during peak campus hours. You will work closely with the Assistant Retail Manager to drive sales, manage inventory, ensure food safety compliance, and foster a positive team culture.

Job Responsibilities

Operational Leadership:Run clean, well-organized shifts that prioritize safety, efficiency, and exceptional customer service.

Team Coaching & Development: Manage team member performance by leading, motivating, and supporting team members. Provide real-time feedback and foster a positive team environment.

Inventory & Financial Control: Monitor stock levels, assist with ordering supplies, minimize product waste, and perform cash handling/reconciliation duties including float management and register audits.

Quality & Standards: Ensure all coffee, beverages, and food items are prepared to Tim Horton's standards, strictly following health and safety guidelines

• Administrative Support: Assist management with administrative duties such as opening/closing checklists, temp logs, and daily sales tracking.
• Guest Experience: Set the standard for guest satisfaction by resolving customer inquiries promptly and ensuring high-speed, friendly service during high-volume periods.
• Food Safety & Sanitation: Enforce strict health, safety, and sanitation protocols (HACCP, WHMIS, and provincial food safety regulations). Conduct daily food temperature and equipment checks.

Qualifications

• 3+ years' leadership experience experience required
• 1+ years' food services experience required
• Experience working with Starbucks, or similar speciality coffee franchise an asset
• Extensive knowledge of food handling and sanitation standards considered an asset
• Strong organizational and team building skills with the ability to coach and motivate team members
• Proficient in Microsoft Office – Excel, Word, PowerPoint
• Flexible schedule as some evening, weekend, and/or holiday work may be required

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).

This is a contract position with the posibility of leading to a permanent position within or outside of Aramark at Saint Mary's University. Aramark Canada provides medical and dental insurance, paid vacation time, paid sick time, complimentary uniforms and safety shoes, employee meal plan, up to 50% reimbursement for professional development initiatives (ex: Red Seal certification, management training etc.), and more!

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About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing -a new challenge, a sense of belonging, or just a great place to work -our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

The pay range for this position is $20.00 - $21.00.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.