Campaign Auditor – SFMC

Raise; Toronto; Hybrid; CAD 115,000 - 132,000; Full time

Benefits offered by this job

Hybrid work schedule

Job summary

Raise is hiring a Campaign Auditor – SFMC to validate and optimize email and digital campaigns using Salesforce Marketing Cloud and Data Cloud. You will implement audit processes, ensure quality, and collaborate with project teams to meet stakeholder requirements.

The role emphasizes a data-driven mindset, continuous improvement, and the ability to lead campaign process improvements while maintaining compliance and high standards. Hybrid Toronto-based position.

Qualifications

• Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or related field.
• 2+ years Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL.
• 2+ years campaign execution experience; QA analyst experience is a bonus.
• Data-driven with ability to investigate complex problems and communicate details clearly.
• Committed to delivering high quality work and continuous improvement.

Responsibilities

• Validate completeness of email and digital campaigns using Salesforce Marketing Cloud and Data Cloud.
• Develop and implement processes for campaign audit execution.
• Perform quality assurance on developed work and coordinate with the QA team to ensure quality standards.
• Engage stakeholders to understand requirements and ensure solutions meet needs.
• Lead development of campaign process improvements and be proactive in enhancing checks.

Skills

Salesforce Marketing Cloud

SQL

Campaign execution

Quality assurance

Data analysis

Process improvement

Education

Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or related field

Tools

Salesforce Marketing Cloud Journey Builder

Email Studio

Automation Studio

Salesforce Data Cloud

Adobe Analytics

Adobe Audience Manager

Adobe Target

Jira

Workfront

Job description

Campaign Auditor – SFMC

• Location: Toronto, ON - Hybrid (In office every Thursday and every fourth Friday of the month)
• Pay Rate: $59.92/hr - $69.26/hr
• Contract Length: 12 Months with possibility for extension

We at Raise are hiring a Campaign Auditor – SFMC for one of our top clients. After establishing themselves as an industry leader, they’re now expanding their team to meet rising demand. We’re hiring right now; if you’re interested, for your chance to join a great place to work

Responsibilities:

• Validation: Ensure completeness of email and digital marketing campaigns using Salesforce Marketing Cloud and Data Cloud.
• Process Implementation: Develop and implement processes for campaign audit execution.
• Quality Assurance: Execute quality assurance on developed work and collaborate with the quality team to ensure all digital campaigns meet quality standards.
• Stakeholder Engagement: Understand campaign stakeholders' requirements and ensure solutions meet their needs.
• Initiative: Be a self-starter who can take the initiative to develop new processes.
• Defect Analysis: Identify, analyze, and document defects, questionable functions, errors, and inconsistencies.
• Compliance: Ensure adherence to company policies and maintain compliance with laws, regulations, and guidelines.
• Collaboration: Collaborate with Project Management and Development staff through all stages of the project lifecycle.
• Process Monitoring: Monitor and track process issues, making recommendations to streamline, enhance, and improve overall processes.
• Campaign Process Improvements: Lead the development of campaign process improvements.
• Troubleshooting: Troubleshoot issues to ensure the lead generation cycle remains on track and provide support to address client issues for immediate resolution.
• Operational Excellence: Ensure that all processes related to a campaign are met, capture necessary reporting metrics, and enforce proper housekeeping within Salesforce Marketing Cloud.

Must Have Requirement:

• Educational Background: Bachelor's degree in Computer Science, Digital Marketing, Math, Engineering, or a related field.
• Salesforce Expertise: Demonstrated experience in Salesforce Marketing Cloud Journey Builder, Email Studio, Automation Studio, and SQL – 2+ years
• Campaign Execution Experience: Proven experience in campaign execution processes, having been actively involved in the past as a campaign developer. Experience as a Quality Assurance Analyst is a bonus – 2+ years
• Data-Driven: Enjoy investigating complex problems and making sense of information, communicating detailed information in a meaningful way.
• Quality Focused: Ensuring every piece of work is delivered defect-free and with the highest possible quality.
• Continuous Improvement: Possess a continuous improvement mindset to enhance checks, reduce errors, and improve overall email development quality.

Nice to Have:

• Adobe experience - Adobe Analytics, Adobe Audience Manager, Adobe Target (or similar)
• Workfront experience or equivalent (Jira)
• Knowledge of Salesforce Data Cloud.

Looking for meaningful work? We can help!

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: https://raise.jobs/accommodations/

In order to submit candidates for roles, our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions), please contact us at [phone] or [e-mail]