Call Center Sales Specialist

WorkWolf; Toronto; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Paid sick days

Employee Assistance Program

Insurance discounts

Perkopolis discounts

Advancement opportunities

Team events

Job summary

Workwolf is seeking a Call Center Sales Specialist in Toronto to join a high-volume donor acquisition team. You will engage prospective and existing donors to secure monthly contributions, meeting individual and team targets.

The role emphasizes value-based selling, relationship building, and charity knowledge to support campaigns across Canada and the United States.

Qualifications

• 1–2 years in a sales role as an individual contributor.
• Strong verbal communication and listening skills with charisma and persuasiveness.
• Competitive drive and motivation to exceed targets from day one.
• Friendly, perseverant self-starter able to engage a wide range of personalities on the phone.

Responsibilities

• Engage prospective, existing, and lapsed donors to understand needs, tailor the offering, and acquire monthly donations.
• Participate in daily team huddles to build sales skills and refine tactics.
• Develop creative solutions to donor challenges and policy issues.
• Execute against donor acquisition strategy and track results to meet KPIs.

Skills

Sales experience

Verbal communication

Listening skills

Persuasiveness

Team player

Problem solving

Resilience

Full sales cycle

Tools

Soft-phone

Job description

Full-time | In-Office | Toronto, ON, Canada

About the Role

We're looking for highly talented, competitive sales professionals to join an outbound tele-fundraising team. If you're passionate about making a difference and have strong sales skills, this is your opportunity to join a growing call center as a Call Center Sales Specialist.

Workwolf is recruiting this role on behalf of our client.

Your Impact

Your primary responsibility is to acquire a high volume of quality monthly donors for major charities across Canada and the United States. You'll engage in value-based selling, build relationships with potential and existing donors, and play a key role in the success of fundraising campaigns. Beyond hitting targets, you'll help empower communities by sharing their stories and transforming how Canadians think about charitable giving.

Successful candidates are motivated to grow as sales professionals, cultivate positive relationships, and pursue advancement opportunities.

What You'll Do

Enthusiastically engage prospective, existing, and lapsed donors to understand their needs, tailor the offering, and acquire monthly donations to meet individual and team weekly targets.

Participate and contribute in daily team huddles to build sales skills, support team learning, and refine tactics.

Develop creative solutions to donor challenges including policy changes, technology issues, representative verification, and charity knowledge gaps.

Execute against departmental donor acquisition strategy, track results, and develop creative new strategies with an entrepreneurial mindset to meet KPIs.

What You Bring

Experience: 1-2 years in a sales role as an individual contributor.

Strong verbal communication and listening skills with natural charisma, social intelligence, and persuasiveness.

Competitive drive and internal motivation to exceed targets from day one.

Friendly, perseverant self-starter comfortable engaging a wide range of personalities on the phone.

Bold problem-solver willing to take risks and think creatively under pressure.

Team player who thrives in a results-oriented, supportive environment.

Passion for making an impact.

Proven understanding of the full sales cycle - rapport building, needs analysis, objection handling, and closing.

Goal-oriented with a track record of meeting daily, weekly, and monthly targets.

Technical Skills:

Digital literacy; comfortable juggling multiple online platforms and using soft-phone programs.

Quick learner with new technologies and applications.

What the Role Offers

Competitive pay rate and generous bonus opportunity.

Company-wide socials and milestone celebrations.

Team nights and events.

Paid sick days and Employee Assistance Programs, including mental health resources.

Group auto and home insurance discounts.

Perkopolis access - discounts at major attractions including the ROM, CNE, and Wonderland.

Internal advancement opportunities and role development pathways.

An open, inclusive, and diverse working environment.

Additional Information

Work Hours: 12:00 PM - 8:00 PM, Monday to Friday

Any offer of employment will be subject to employment verification, including a criminal record check. Candidates must be legally entitled to work in Canada at the time of their application.

Workwolf uses Workwolf's AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.