In-Office Phone Fundraiser – $19–$24/hr | Full-Time

Public Outreach Consultancy Inc; Toronto; On-site; CAD 26,000 - 33,000; Full time

Benefits offered by this job

Benefits after 6 months

Paid time off

Performance-based rewards

Job summary

Public Outreach Consultancy Inc. is seeking a donor engagement specialist in Toronto to inspire supporters and help charities secure funding. You will talk with passionate individuals over the phone, build rapport, and encourage ongoing donations.

The role offers 32–40 hours per week with on‑site work at our downtown Toronto office. Benefits kick in after six months, plus performance‑based rewards and ongoing coaching.

Qualifications

• Reliable commute to downtown Toronto office near Dundas & Spadina.
• Available to work 32–40 hours per week.
• Coachable, goal‑oriented, resilient and empathetic.
• Comfortable speaking with people and building rapport over the phone.
• Benefits after 6 months of employment; EAP and PTO.

Responsibilities

• Speak with supporters already passionate about social causes.
• Inspire donors to become long‑term supporters.
• No cold calling; contacts are familiar with the charities represented.
• Use empathy, storytelling and persuasion to support charity work.
• Participate in coaching, feedback, and professional development.
• Collaborate with a high‑performance, supportive team.

Skills

Phone communication

Empathy

Rapport building

Storytelling

Team collaboration

Job description

Toronto, ON, CA

4 days ago Requisition ID: 1470

Salary Range: $19.00 To $24.00 Hourly

At Public Outreach, we partner with humanitarian, environmental, and civil rights organizations that are working to create real change in the world. In this role, you’ll use your communication skills and passion for social causes to inspire supporters and help charities secure the funding they need to continue their work!

What You’ll Do

• Speak with supporters who are already passionate about social causes
• Inspire people to become long-term donors
• No cold calling, the people you speak with are already familiar with the charities we represent
• Use empathy, storytelling, and persuasion to support vital charity work
• Participate in ongoing coaching, feedback, and professional development
• Collaborate with a high-performance, supportive team

Compensation

• $19–$24/hour
• Starting rate: $19/hour
• Pay increases based on hours, performance, and consistency
• Leadership opportunities and performance-based rewards

Requirements

• Able to reliably commute to our downtown office near Dundas & Spadina for each shift
• Available to work a minimum of 32 hours per week (up to 40 hours)
• Goal-oriented, coachable, resilient, and empathetic
• Comfortable speaking with people and building rapport over the phone
• Health, dental, and vision benefits after 6 months of employment
• Employee Assistance Program (EAP)
• Paid time off
• Performance-based incentives

Our Commitment

As a women-owned and women-led company, we believe in creating an inclusive and diverse workplace. We also don’t believe in a “perfect resume.” If you care about social justice issues and want to make a meaningful impact, we encourage you to apply.

Equity & Inclusion

We are an equal opportunity employer. Applicants from all backgrounds are welcome. Accommodations are available upon request throughout the hiring process.

This posting uses AI-assisted tools to support candidate screening and assessment.