Dispatcher

Canada Cartage Group; Calgary; On-site; CAD 35,000 - 49,000; Part time

Job summary

CommerceLink Logistics, a division of Canada Cartage, is seeking a dedicated Dispatcher to coordinate transportation operations in Calgary, AB. The role requires strong communication, data entry, and familiarity with transportation management systems to ensure timely shipments.

Responsibilities include scheduling drivers, updating clients and drivers, and maintaining accurate shipment records. This fixed-term contract offers 30.50 CAD per hour and shifts across mornings, afternoons, and nights.

Qualifications

• Previous dispatch or transportation coordination experience.
• Familiarity with hours of service, TDG and weight restrictions is an asset.
• Excellent communication and problem-solving skills.
• Proficiency with trucking software for data entry and shipment tracking.
• Strong phone and written communication, incl. reports and emails.
• Detail-oriented with excellent organizational skills.
• Ability to work in a fast-paced, professional team.

Responsibilities

• Coordinate and schedule shipments to ensure timely delivery of goods.
• Communicate with drivers, clients, and stakeholders to provide updates and resolve issues.
• Plans and schedules for drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.
• Utilize transportation management systems to track shipments and manage logistics operations.
• Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.
• Monitor freight movements and address any delays or discrepancies promptly.
• Collaborate with other dispatchers and management team
• Maintain a high level of phone etiquette when interacting with clients and team members.
• Compiles data on incidents and accidents, distributes and communications with appropriate personnel.
• Assist in the shipping and receiving processes as needed.
• Follow all CommerceLink Logistics policies, procedures, and safety standards

Skills

Dispatch experience

Transportation coordination

Communication skills

Data entry

TMS familiarity

Tools

Transportation Management System (TMS)

Job description

Company:

CommerceLink Logistics, a Division of Canada Cartage

Starting Locations:

Calgary, AB

Job Type:

Fixed term contract

About CommerceLink Logistics

CommerceLink Logistics, a division of Canada Cartage, is a growing transportation and logistics provider committed to reliability, safety, and customer satisfaction. We provide dependable freight transportation services while supporting our drivers with strong operational backing and a commitment to safety and professionalism.

Position Summary

We are seeking a dedicated and detail-oriented Dispatcher to join our dynamic team. The ideal candidate will play a crucial role in coordinating the transportation and logistics operations, ensuring timely and efficient delivery of goods. This position requires strong communication skills, proficiency in data entry, and familiarity with transportation management systems. If you have experience in shipping and receiving, freight management, or supply chain logistics,

Key Responsibilities

Coordinate and schedule shipments to ensure timely delivery of goods.

Communicate effectively with drivers, clients, and other stakeholders to provide updates and resolve issues.

Plans and schedules for drivers to ensure proper staffing across all shifts and loads, ensuring alignment with volumes and service expectations.

Utilize transportation management systems to track shipments and manage logistics operations.

Perform data entry tasks accurately to maintain up-to-date records of shipments and inventory.

Monitor freight movements and address any delays or discrepancies promptly.

Collaborate with other dispatchers and management team

Maintain a high level of phone etiquette when interacting with clients and team members.

Compiles data on incidents and accidents, distributes and communications with appropriate personnel.

Assist in the shipping and receiving processes as needed.

Follow all CommerceLink Logistics policies, procedures, and safety standards

Qualifications

Previous dispatch or transportation coordination experience (preferably in trucking/logistics).

Awareness of Highway traffic act including hours of service, TDG, weight restrictions etc. (would be an asset).

Strong communication and problem-solving skills.

Proficient in using trucking software for data entry and shipment tracking.

Strong communication skills with the ability to effectively convey information over the phone, including written (reports) Emails.

Detail-oriented with excellent organizational skills to manage multiple tasks simultaneously.

Ability to work collaboratively in a fast-paced environment while maintaining professionalism.

Knowledge of transportation management systems is preferred but not mandatory.

Intermediate keyboarding skills using a PC and knowledge of email, word processing and Excel spreadsheet experience.

Compensation

Join our team as a Dispatcher and contribute to our mission of delivering exceptional service through effective logistics coordination!

Pay:

$30.50 per hour

Expected hours:

30 – 40 per week

Schedule:

8-hour shift

Morning/Afternoon/Night shift

Additional Requirements

Criminal background check

Must be legally authorized to work in Canada