Customer-Focused Delivery Dispatcher

SRS Distribution Inc.; Calgary; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Wellness Benefits

Group RRSP

Employee Stock Purchase Program

Paid Holidays

Vacation Days

Professional Growth

Training Programs

Job summary

SRS Distribution Inc. is seeking a customer‑oriented Shipper/Dispatcher in Calgary to coordinate delivery teams and ensure safe, efficient operations.

You will track delivery status, communicate with operations and customers, manage inventory, and report on key metrics while representing the company professionally at all times. You will work with warehouse and delivery staff to ensure timely deliveries, assist with loading/unloading, and support site deliveries when needed.

Qualifications

• Secondary education in business or related field.
• Experience in building materials supply industry preferred.
• Valid forklift certification required.
• Valid G-class license with good driving record; DZ preferred.
• Strong written and oral communication skills.
• Ability to solve problems and manage multiple tasks.
• Strong computer skills and ability to work under pressure.

Responsibilities

• Coordinate the delivery team.
• Track and communicate delivery information to operations, warehouse, delivery teams and customers.
• Work with other team members to ensure delivery success.
• Inventory management.
• Document and report on required metrics and activities.
• Communicate issues and successes to superiors in a timely manner.
• Communicate all information and instructions respectfully.
• Assist with loading and unloading trucks in the warehouse when needed.
• Assist with deliveries at job sites when needed.
• Act as an ambassador of the company with all employees and customers.
• Follow all regulations, company policies, and procedures.
• Other duties as assigned.

Skills

Communication skills

Problem solving

Multitasking

Computer skills

Work under pressure

Education

Secondary education or equivalent

Tools

Forklift certification

Valid G-class license

DZ license preferred

Job description

SRS Distribution Inc. is seeking a customer‑oriented Shipper/Dispatcher in Calgary to coordinate delivery teams and ensure safe, efficient operations.

You will track delivery status, communicate with operations and customers, manage inventory, and report on key metrics while representing the company professionally at all times. You will work with warehouse and delivery staff to ensure timely deliveries, assist with loading/unloading, and support site deliveries when needed.