Café Supervisor

Alberta; Camrose; On-site; CAD 22,000 - 33,000; Full time

Job summary

Alberta in Camrose is hiring a Food Service Supervisor to oversee daily kitchen operations in a coffee shop setting. You will supervise a small team, coordinate meal preparation, and ensure timely service while upholding safety and sanitation standards.

You will train staff, manage stock and wages, address customer concerns, and maintain records of inventory, repairs, sales and wastage. Experience in fast-paced food service and knowledge of POS systems are preferred.

Qualifications

• 1 to less than 7 months experience
• Must have knowledge of the establishment's culinary genres
• Willingness to work early mornings/evenings

Responsibilities

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Establish work schedules

Skills

Client focus

Interpersonal skills

Flexibility

Team player

Initiative

Education

Certificate or Diploma 1-2 years

Tools

MS Excel

MS Word

POS system

MS Outlook

Job description

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College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Coffee shop
• On-site customer service

Tasks

• Establish methods to meet work schedules
• Requisition food and kitchen supplies
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Must have knowledge of the establishment's culinary genres
• Establish work schedules

Supervision

• 1 to 2 people
• Food and beverage servers
• Food service counter attendants and food preparers

Computer and technology knowledge

• MS Excel
• MS Word
• Point of sale system
• MS Outlook

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods
• Bending, crouching, kneeling
• Walking

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player
• Initiative

Experience

1 to less than 7 months

Employment terms options

• Early morning
• Evening
• Morning
• Day

Gratuities

Support for youths

Provides awareness training to employees to create a welcoming work environment for youth

Methodical

Interest in co-ordinating information to establish methods to meet work schedules and maintain records of stock, repairs, sales and wastage; and in ensuring that food and service meet quality control standards; may plan cafeteria menus and determine related food and labour costs

DIRECTIVE

Interest in supervising and checking assembly of regular and special diet trays, and delivery of food trolleys to hospital patients; may participate in the selection of food service staff and assist in the development of policies, procedures and budgets

social

Interest in training staff in job duties and sanitation and safety procedures

The abilities related to this job are shown along with your selected abilities.

Typical ability expectations for this job

Do you like being in kitchens? Do you like to coordinate schedules and inventory? Do you have the ability to remain composed when faced with unexpected problems and stressful situations? Then you may want to manage a career as a food service supervisor.

Are you passionate about good food? Are healthy meal choices important to you? Do you have strong leadership skills? Then you may be nourished in a career as a food and nutrition manager.

Is etiquette and formal food service important to you? Are you good at overseeing the work of others? Are you polite when dealing with unsatisfied people? Then a career as a food and beverage service supervisor in formal dining rooms may serve your needs.