Cafe Operations Supervisor: Lead Service & Quality

Compass Group Canada (Beaver) Ltd.; Nova Scotia; On-site; CAD 36,000 - 52,000; Full time

Job summary

Compass Group Canada (Beaver) Ltd. seeks a Food Service Supervisor to support the Manager on duty and coordinate activities of associates across the food service department while maintaining top customer service standards.

Responsibilities include supervising multiple units, scheduling staff, hiring/training employees, and assisting with inventories and cost control. Strong leadership, communication, and safety compliance (WHMIS/HACCP) are essential.

Qualifications

• Minimum 1 year of strong operation food industry management experience.
• FoodSafe Level 1 Certification.
• Knowledge of HACCP and safety regulations.

Responsibilities

• Assist Shift Manager to supervise multiple food service units.
• Schedule staff, hire and train employees, and manage labor costs.
• Track inventories, sales, labour and food cost; assist with reports.
• Communicate with customers and address issues promptly while upholding QA and safety standards.

Skills

Supervisory skills

Customer service

Communication skills

Staff leadership

Labor relations awareness

Education

FoodSafe Level 1 Certification

Tools

Microsoft Office

Job description

Compass Group Canada (Beaver) Ltd. seeks a Food Service Supervisor to support the Manager on duty and coordinate activities of associates across the food service department while maintaining top customer service standards.

Responsibilities include supervising multiple units, scheduling staff, hiring/training employees, and assisting with inventories and cost control. Strong leadership, communication, and safety compliance (WHMIS/HACCP) are essential.