CAC066: Release Analyst

FedEx Trade Networks Transport and Brokerage; Windsor; On-site; CAD 33,000 - 52,000; Part time

Job summary

FedEx Trade Networks Canada is hiring for a part-time Customs Release role in Windsor, Ontario. The successful candidate will gather and assess documentation for clearance, monitor transactions, and transmit entries to the CBSA to obtain shipment releases.

The position requires a high school diploma and at least one year of related customs brokerage experience, plus proficiency in MS Office and Outlook. Strong communication and problem-solving skills are essential.

Qualifications

• High School Diploma required.
• Minimum of 1 year experience in related field of Customs Brokerage and Release.
• Ability to understand and interpret documentation related to Customs Brokerage.
• Working knowledge of MS Office, Outlook and AS 400 system.
• Excellent communication, organization, inter-personal, problem solving skills are required.

Responsibilities

• Gathers information, assesses documentation and processes entries for clearance.
• Monitors transactions for rejects, acceptance and release.
• Records data in broker system and transmits entry to CBSA to obtain release of shipment.
• Ensures all data is correct as per documentation/notice from carrier and/or customer.
• Responds to all customer queries and provides excellent customer service.
• Answers telephone inquiries, collects information, distribute incoming calls to the right personnel.

Skills

Communication

Organization

Interpersonal skills

Problem solving

Customer service

Education

High School Diploma

Tools

MS Office

Outlook

AS 400

Job description

Company:

FedEx Trade Networks Canada

Address:

3950 Malden Road N9C 2G4 Windsor,Ontario Canada

Scheduled Weekly Hours:

16

Worker Type:

Employee

Posting Start Date:

08-11-26

Posting Close Date:

09-17-2026

Job Family:

FTN: Release & Classification Support

Total Base Pay Range - 33,232.00 - 51,925.00 CAD Annual

Shift will be Saturday and Sunday, 8am-4pm EST

CUSTOMS RELEASE

• Gathers information, assesses documentation and processes entries for clearance
• Monitors transactions for rejects, acceptance and release
• Records data in broker system and transmits entry to CBSA to obtain release of shipment
• Ensures all data is correct as per documentation/notice from carrier and/or customer
• Responds to all customer queries and provides excellent customer service
• Answers telephone inquiries, collects information, distribute incoming calls to the right personnel

OTHER DUTIES

• Ensures that fax & photocopier printed documents are distributed and properly directed or dealt with
• Maintains a general inventory of supplies and necessities
• Checks all incoming faxes and distributes to the correct department/personnel
• Performs any other duties as advised by the Supervisor/Manager
• High School Diploma required
• Minimum of 1 year experience in a related field of Customs Brokerage and Release
• Ability to understand and interpret documentation related to the Customs Brokerage field.
• Working knowledge of MS Office, Outlook and office equipment (fax machine / photocopiers / printers/scanners), as well as AS 400 system
• Excellent communication, organization, inter-personal, problem solving skills are required
• Ability to interact with a wide range of customers, carriers and brokers

Shift will be Saturday/Sunday, plus statutory holidays, 8am-4pm.

Connecting people with goods, services, ideas and technologies creates opportunities that fuel innovation, energize businesses and lift communities to higher standards of living. At FedEx, we believe that a connected world is a better world, and that belief guides everything we do.

Our Core Values: To act with honesty and integrity. To treat everyone we encounter with dignity and respect. To do “Absolutely, Positively Whatever It Takes” to satisfy customers. To create a workplace that stimulates creativity and innovation. To strive to the highest levels of efficiency in all that we do. Qualified candidates must be able to demonstrate a commitment to the core values and mission of FedEx Trade Networks, Canada.

FedEx Trade Networks, Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We believe a diverse society is a stronger one. We strive to ensure our company reflects the many cultures of our workforce, customers and communities around the world.
Thank you for your interest; however only those applicants selected for an interview will be contacted