CA EST

Henry Schein Canada; Edmonton; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Salary

Bonus opportunity

Health benefits

Company vehicle/allowance

Pension

Wellness initiatives

Job summary

Henry Schein Canada is seeking an Equipment Service Technician to diagnose, repair, and maintain dental equipment across an on-site Edmonton-based role. You will provide responsive service, manage work orders, and coordinate with vendors while supporting growth through preventive maintenance offerings.

Ideal candidates are hands-on, customer-focused technicians with a mechanical and electronic aptitude, capable of communicating clearly, documenting work, and adapting to a dynamic environment

Qualifications

• Hands-on, customer-focused technician with interest in mechanics and electronics.
• Comfortable communicating clearly with customers and documenting service work.
• Willing to travel within assigned territory and adjust schedule as needed.

Responsibilities

• Diagnose, repair, and maintain dental equipment within your assigned territory.
• Manage service requests and provide repair updates to customers.
• Coordinate vendor repairs when required and promote preventive maintenance agreements.
• Complete work orders and billing, collaborate with internal teams, and accommodate occasional evenings or weekends.

Job description

ONSITE

Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members In Canada Work Together To Support Dental And Medical Practitioners, Practices And Businesses Providing Supplies, Equipment, Service, And Digital Technology Driven Through An All-encompassing Business Solutions Approach Which Brings Our Corporate Mission To Life

Equipment Service Technician

Edmonton, Alberta

ONSITE

Henry Schein Global Is A Health Solutions Company Powered by A Network of People and Technology Our 900+ Team Schein Members In Canada Work Together To Support Dental And Medical Practitioners, Practices And Businesses Providing Supplies, Equipment, Service, And Digital Technology Driven Through An All-encompassing Business Solutions Approach Which Brings Our Corporate Mission To Life

To help our customers be more successful, so they can focus on delivering the best quality care.

WHY US

• You will enjoy a compensation package including salary, bonus opportunity, health benefit plans, company vehicle/allowance, and pension.
• We will also provide you with the opportunity to engage and participate in a variety of team perks, corporate and wellness initiatives.

What You Will Do

As an Equipment Service Technician (EST), you will diagnose, repair, and maintain dental equipment while delivering responsive, professional customer service within your assigned territory. You will manage service requests, provide repair updates, offer guidance on equipment care and upgrades, and coordinate vendor repairs when required. You will also support territory growth by prospecting new customers and promoting preventative maintenance agreements and related service solutions. In addition, you will complete work orders, billing, collaborate with internal teams, and maintain flexibility to meet customer needs, including occasional evening or weekend work.

What You Bring

You are a hands-on, customer-focused technician with a strong interest in mechanics and electronics and a passion for solving problems. You bring technical training and experience in a service or equipment environment, along with the confidence to communicate clearly and professionally with customers. Organized, detail-oriented, and technologically savvy, you are comfortable using computer systems to manage service records, track repairs, and ensure accurate, timely documentation. Your strong interpersonal and communication skills allow you to build trust, explain technical concepts clearly, and identify opportunities to add value through service solutions.

You enjoy working in dynamic environments, whether at customer sites or in a shop setting, and are physically capable of lifting, unpacking, and moving equipment up to 100 lbs. You are adaptable and flexible, willing to adjust your schedule when needed to ensure customers receive timely and exceptional service.

Your favorite words are: Equipment Repair, Preventative maintenance, dental equipment, troubleshooting, customer service, technical support

• This position reports to our Edmonton Branch and requires travel across Ontario.

Vacancy Status: This posting is for an existing, available vacancy.

What Does Inclusion Mean At Henry Schein

INCLUSION at Henry Schein means valuing you for who you are. It is paramount to unleashing the power of diversity. Inclusion ensures you feel a sense of belonging, empowers you to share insights and ideas, and foster collaboration with your colleagues. Together, we contribute to Henry Schein's success.

At Henry Schein, we believe that an integrated approach to inclusion ensures success by cultivating our Culture, recruiting, and retaining diverse talent, supporting our marketplace, and continuing our commitment to Society.

Are you ready to join our collaborative, customer‑centric environment? We’d love to meet you! #JoinOurTeam #iamteamschein #HenryScheinCareers

Henry Schein Canada, Inc. is an equal opportunity employer committed to accommodating the needs of applicants with disabilities. Should you require an accommodation throughout the recruitment and selection process due to a disability, please contact Human Resources.