Business Systems Analyst – API Integration

Aviva; Markham; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Business Systems Analyst to join their dynamic team focusing on API integration. This role involves analyzing and designing business systems solutions while collaborating closely with technical teams to enhance project outcomes. The ideal candidate will have a solid foundation in API technologies and a passion for driving process improvements. With a commitment to customer-centric solutions, this innovative firm offers a compelling rewards package and a hybrid work model, ensuring a balanced work-life environment. If you're ready to make an impact and thrive in a collaborative setting, this opportunity is for you.

Benefits

Base Salary

Annual Bonus Eligibility

Retirement Savings

Health Benefits

Wellness Opportunities

Diversity and Inclusion Programs

Corporate Wellness Programs

Competitive Vacation Package

Qualifications

• 3-5 years experience in business systems analysis with API focus.
• Solid understanding of RESTful and SOAP APIs, API security.
• Familiarity with Agile methodologies and project management tools.

Responsibilities

• Collaborate on project planning and design.
• Analyze existing systems to identify improvement areas.
• Lead project update meetings and manage project scope.

Skills

API Fundamentals

Business Systems Analysis

Stakeholder Management

Critical Thinking

Problem-Solving

Time Management

Communication Skills

Education

CIP Certification

Strong Insurance Knowledge

Tools

IBM WebSphere Message Broker

JBOSS

Fuse

Spring Framework

Atlassian Tools

Job description

Business Systems Analyst – API Integration

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

We are looking for a Business Systems Analyst, who will be a key member of the project team, contributing to planning and project execution from ideation to completion. The ideal candidate will possess strong API fundamentals skills and will be responsible for analyzing, designing, and implementing business systems solutions that leverage API technologies.

We embrace a culture that challenges the status quo and constantly seeks to simplify processes, technology, and workflow.

What you’ll do

1. Collaborate on planning, prioritization, and design.
2. Understand the business problem the project aims to solve and ensure the project team remains focused on it.
3. Define and manage project scope with the project team.
4. Work on business requirements related to IT / Integration.
5. Document business requirements and translate them into technical requirements.
6. Analyze existing systems and processes to identify improvement areas and integration opportunities.
7. Perform data mapping tasks; conduct vendor workshops and business model office training.
8. Create, monitor, and review sprint plans, seeking opportunities for optimization.
9. Organize and lead working sessions and project update meetings across organizational levels.
10. Partner closely with business and technical team members to support project objectives.
11. Identify project issues and roadblocks, and develop mitigation and resolution steps.
12. Collaborate with QA teams on API automation testing and enhancing the API QA framework.
13. Provide feedback and recommendations for project and process improvements.

What you’ll bring

1. 3-5 years of experience in business systems analysis, with a focus on API technologies.
2. Experience with IBM WebSphere Message Broker, JBOSS, Fuse, and Spring framework implementations.
3. Solid understanding of API fundamentals, including RESTful and SOAP APIs, API security, API management, XML, and JSON formats.
4. Knowledge of cloud-based API solutions and Microservices architecture is highly advantageous.
5. Familiarity with Agile methodologies and Atlassian project management tools.
6. CIP certification or strong insurance knowledge preferred.
7. Customer/business focus, strong stakeholder management, and results orientation.
8. Focus on business outcomes and benefits.
9. Exceptional critical thinking, analytical, and problem-solving skills.
10. Excellent planning and organizational skills.
11. Superior communication skills, both formal and informal.
12. Process-oriented in creating and maintaining project artifacts.
13. Effective time management skills with the ability to prioritize and follow up.
14. Team-player, team builder, and driver.
15. Self-starter with the ability to work independently.

What you’ll get:

1. Compelling rewards package including base salary, annual bonus eligibility, retirement savings, share plan, health benefits, wellness, and volunteer opportunities.
2. Competitive vacation package with options to purchase extra days.
3. Employee programs focused on diversity and inclusion.
4. Corporate wellness programs supporting physical and mental health.
5. Hybrid flexible work model.

Please note that we may use AI tools in our recruitment process. This is an existing position posted internally and externally.

Aviva Canada has an accommodation process for employees with disabilities. If you require accommodations upon starting employment, please contact your Talent Acquisition Partner to arrange appropriate support. This process continues throughout your career with us.

About the company

We’re here to protect our 33 million customers from life’s unexpected twists and turns, creating a bright and sustainable future for all. As a unique composite insurer, we provide life, general, and health insurance, and asset management—all in one place. We prioritize putting customers at the heart of all we do, whether protecting them from risks or helping them save for the future.