business systems analyst

Metalogics; Toronto; On-site; CAD 64,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Job summary

Metalogics is seeking a dedicated Business Systems Analyst in Etobicoke, ON for on-site work. The role requires a bachelor's degree and 2–3 years of experience, with responsibilities spanning requirements documentation, policy guidance, and SDLC procedures.

Strong communication and organization are essential to succeed in this position. Responsibilities include QA reviews, conflict resolution, and cross-team coordination to ensure technology solutions meet business needs.

Qualifications

• Bachelor's degree required.
• 2–3 years of experience in a business systems analyst role.
• Strong communication and documentation skills.

Responsibilities

• Document technical requirements to ensure products and processes meet business needs.
• Advise on information systems strategy, policy, management and service delivery.
• Develop and implement policies and procedures across the software development life cycle.
• Review QA practices, software products and information systems.
• Resolve conflicts and coordinate work with project supervisors or managers.
• Define system functionality.

Skills

Zoho CRM

Education

Bachelor's degree

Tools

Zoho CRM

Job description

business systems analyst

Job details

• Education: Bachelor's degree.
• Tasks: Document technical requirements to ensure that products, processes and solutions meet business requirements. Provide advice on information systems strategy, policy, management and service delivery. Develop and implement policies and procedures throughout the software development life cycle. Conduct reviews to assess quality assurance practices, software products and information systems. Resolve conflict situations. Co-ordinate work activities with other project supervisors or managers. Define system functionality.
• Computer and technology knowledge: Zoho CRM.
• Work conditions and physical capabilities: Ability to work independently. Work under pressure. Tight deadlines. Attention to detail. Sitting.
• Personal suitability: Accurate. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Judgement. Organized. Team player.
• Experience: 2 years to less than 3 years.
• Employment terms options: Morning. Day.
• Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits.
• Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides visual accessibility accommodations (for example: braille, screen readers, etc.). Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.). Participates in a government or community program or initiative that supports persons with disabilities. Offers mentorship, coaching and/or networking opportunities for persons with disabilities. Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
• Support for youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.
• Support for Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations. Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers. Facilitates access to Elders who can offer support and guidance to Indigenous workers.
• Location: Etobicoke , ON M8Z 2C9
• Work location: On site
• Salary: $ 71,000 YEAR annually / 30 to 35 hours per week
• Terms of employment: Permanent employment Full time
• Morning, Day
• Starts as soon as possible
• Benefits: Health benefits
• vacancies: 1 vacancy
• Source Job Bank #3654317

Languages

English

Education

• Bachelor's degree

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Document technical requirements to ensure that products, processes and solutions meet business requirements
• Provide advice on information systems strategy, policy, management and service delivery
• Develop and implement policies and procedures throughout the software development life cycle
• Conduct reviews to assess quality assurance practices, software products and information systems
• Resolve conflict situations
• Co-ordinate work activities with other project supervisors or managers
• Define system functionality

Computer and technology knowledge

• Zoho CRM

Work conditions and physical capabilities

• Ability to work independently
• Work under pressure
• Tight deadlines
• Attention to detail
• Sitting

Personal suitability

• Accurate
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Team player

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

• Supports persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Provides visual accessibility accommodations (for example: braille, screen readers, etc.). Provides auditory accessibility accommodations (for example: transcription software, teletypewriters, etc.). Participates in a government or community program or initiative that supports persons with disabilities. Offers mentorship, coaching and/or networking opportunities for persons with disabilities. Provides awareness training to employees to create a welcoming work environment for persons with disabilities. Applies accessible and inclusive recruitment policies that accommodate persons with disabilities.
• Supports youths: Participates in a government or community program or initiative that supports youth employment. Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth.
• Supports Indigenous people: Participates in a government or community program or initiative that supports Indigenous people. Offers mentorship, coaching and/or networking opportunities for Indigenous workers. Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations. Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers. Facilitates access to Elders who can offer support and guidance to Indigenous workers.

Membership in a group is not a job requirement. All interested applicants are strongly encouraged to apply.

This employer is committed to providing all job applicants with equal employment opportunities, and promoting inclusion. If you self-identify as a member of any employment group, you are encouraged to indicate it in your application.

Who can apply for this job?

• Canadian citizens and permanent or temporary residents of Canada
• other candidates, with or without a valid Canadian work permit

Advertised until

2026-09-06

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Metalogics

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