Business Systems Analyst

Interac Corp.; Old Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking company that empowers Canadians to transact digitally with confidence! As a Business Systems Analyst, you'll play a crucial role in shaping the future of the digital economy in Canada. You'll work closely with stakeholders to elicit and document system requirements for innovative products and solutions. This position offers the opportunity to collaborate with talented professionals and contribute to impactful projects in the payment industry. If you have a passion for problem-solving and a desire to make a lasting impact, this role is perfect for you. Explore the chance to grow in a dynamic environment that values excellence and rewards contributions.

Benefits

Performance-driven pay

Comprehensive benefits package

Education investment

Collaborative work environment

Qualifications

• 3-5 years in a business systems analyst role with a focus on requirements.
• Knowledge of various elicitation techniques and methodologies.

Responsibilities

• Document and validate functional and non-functional system requirements.
• Collaborate with stakeholders to identify and resolve systems issues.

Skills

Business Analysis

Requirements Elicitation

API Documentation

Stakeholder Management

Financial Services Knowledge

Agile Methodologies

Problem Solving

Education

Bachelor’s Degree in Computer Systems or Engineering

Equivalent Practical Experience

Tools

Requirements Management Tools

UML

BPMN

Job description

At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like verification and open banking, we are playing a key role in shaping the future of the digital economy in Canada.

Want to make a lasting impact amongst a community of creative thinkers, problem solvers, technical gurus and high-performance application developers? We want to hear from you.

The Business Systems Analyst—reporting to the Leader, Business Systems Analysis—will be tasked with performing the business systems analyst functions at Interac Corp., specifically, establishing and maintaining system requirements for enhancements and/or new products and services.

You'll be responsible for:

1. Eliciting, documenting and validating functional and non-functional system requirements in collaboration with business clients, end users and project stakeholders.
2. Performing requirements coverage and impact analysis through traceability of system requirements to business requirements, solution and test cases.
3. Collaborating with external vendors and internal IT during their development phase and providing clarity on requirements and specifications.
4. Facilitating with decision makers, systems owners, and end users to identify and resolve systems issues and identify appropriate changes required.
5. Collaborating in the planning, designing, development, and deployment of new applications, and enhancements to existing applications.
6. Performing analysis of new technologies and standards in the payment industry and the impacts on Interac solutions.
7. Supporting project management processes during the project life cycle.
8. Onboarding projects and supporting the team in client engagement and clarifying requirements.
9. Supporting the release management process for internal delivery of application and system changes into production and FI environments.
10. Supporting the certification and testing teams by providing interpretation of business functions and specifications.
11. Supporting operations in production issues and other implementation problem resolutions.

You bring:

1. A bachelor’s degree (computer systems and/or engineering preferred) or equivalent practical experience.
2. 3-5 years’ experience in a business systems analyst role.
3. Eligibility to work for Interac Corp. in Canada in a full-time capacity.
4. Knowledge of various requirements elicitation techniques (interviews, prototypes, workshops, etc.) and different requirements methodologies (Use Cases, Unified Modelling Language, etc.).
5. Experience working successfully in an environment involving multiple stakeholders with competing objectives.
6. Experience and familiarity with eliciting and documenting API requirements (REST API, SOAP, XML, JSON)
7. Knowledge of financial services and online and mobile payment technologies (debit and/or credit).
8. Knowledge of chip contact and contactless card payments processing (EMV).
9. Experience using requirements definitions and management tools.
10. Working experience with Canadian Payment systems and knowledge of the payments ecosystem: Point of Sale devices (POS), banking machines (ABMs) and various host systems (Acquirer and Issuer).
11. Familiarity with Settlement and Reconciliation systems for POS and ABMs.
12. Knowledge of Payments Canada’s settlement streams (AFT, LVTS, etc.).
13. Knowledge of ISO 8583 and ISO 20022 standards.
14. Proven experience with various SDLC methods like Iterative or traditional waterfall.
15. Understanding of Agile, Scrum, Iterative and Waterfall Development and project methodologies.
16. Experience with UML, BPMN or other Visual Modeling notations.

Interac requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:

• Canadian criminal record check;
• Public safety verification;
• Canadian ID cross-check;
• Education verification; and
• If applicable, Credit Inquiry and Social Media Check

How we work
We know that exceptional people have great ideas and are passionate about their work. Our culture encourages excellence and actively rewards contributions with:

Connection: You’re surrounded by talented people every day who are driven by their passion of a common goal.

Core Values: They define us. Living them helps us be the best at what we do.

Compensation & Benefits: Pay is driven by individual and corporate performance and we provide a multitude of benefits and perks.

Education: To ensure you are the best at what you do we invest in you.

About Us

About Interac Corp.

Interac empowers Canadians to transact digitally with confidence by providing payment and value exchange services. In helping to develop the future of money and data in Canada, security is the core of everything we do. We help keep Canadian customers safe and secure when transacting. With nearly 300 financial institutions connected to our network, Canadians choose Interac products over 20 million times a day on average to exchange money. Interac champions workplace culture, community, and corporate citizenship. We are proud to be one of Canada’s leading and most trusted financial brands.

For more information, visit In The Know.