Applications Systems Analyst - Epic Beaker

UNC Health Care; Morrisville; Remote; CAD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing community health and well-being. This role is pivotal in supporting lab operational teams through innovative solutions and troubleshooting. You will become an expert in Epic Beaker AP/CP and collaborate with teammates to optimize workflows. The position requires excellent communication skills and a proactive approach to problem-solving. If you are passionate about improving health systems and enjoy working in a dynamic environment, this opportunity is perfect for you. Embrace the chance to make a meaningful impact while working with a diverse team.

Qualifications

• Bachelor's degree in a related field or equivalent experience required.
• CLS/MT/MLT certification preferred.

Responsibilities

• Assist IT teams with product selection and technical evaluations.
• Develop and maintain documentation for program development and updates.

Skills

Analytical Skills

Communication Skills

Teamwork

Problem-solving

Education

Bachelor's degree in Computer Science

CLS/MT/MLT Certification

Tools

Epic Beaker AP/CP

Job description

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the communities we serve.

Summary:

This role primarily supports our Lab operational teams using Epic Beaker AP/CP and Non-Epic lab systems. Responsibilities include providing innovative solutions to enhance functionality, troubleshooting issues, and collaborating with team members to optimize workflows and tools. The role involves analyzing, developing, and implementing new functionalities, as well as enhancing existing systems, with a focus on becoming an expert in Epic Beaker AP/CP and Non-Epic Lab workflows.

You will be expected to participate in a rotation for on-call support and respond effectively to requests, updating your team or manager on issues requiring escalation. While this position is remote, onsite presence across the state for go-lives and meetings is required.

The ideal candidate will have CLS/MT/MLT certifications, an understanding of laboratory workflows, basic knowledge of Epic Beaker AP/CP, excellent communication and teamwork skills, and a willingness to learn.

Responsibilities:

1. Assist IT teams with product selection and provide technical evaluations to ensure solutions meet enterprise requirements and adapt to changing technologies.
2. Develop and maintain clear documentation for program development, modifications, troubleshooting, and updates reflecting system changes.
3. Serve as a liaison to health system departments, ensuring proper use of IT resources and high service levels. May lead vendor system implementations.
4. Design solutions to improve existing systems, define system scope and objectives, and develop programs, interfaces, and scripts to meet requirements.
5. Update management and stakeholders on progress and issues through reports and communication.

Other Information

Education Requirements: Bachelor's degree in Computer Science, Information Systems Management, or related field, or equivalent experience.

Licensure/Certification Requirements: CLS/MT/MLT and Epic Beaker AP/CP certification preferred.

Professional Experience Requirements: 2 years (Bachelor's), 4 years (Associate's), or 6 years (High School diploma) of IT or operational experience.

Knowledge/Skills/Abilities: Excellent analytical and communication skills, ability to work in a team, manage multiple tasks, and respond promptly to internal customers.

Job Details

Legal Employer: NCHEALTH

Entity: Shared Services

Organization Unit: ISD Clinical Systems

Work Type: Full Time

Standard Hours: 40/week

Salary Range: $33.04 - $47.50/hour

Work Arrangement: Remote

Work Schedule: Day Job

Location: Morrisville, NC

Exempt from Overtime: Yes

This position is employed by NC Health, a subsidiary of UNC Health Care System. Qualified applicants will be considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations are available upon request via [e-mail].