Business Support Representative- Part time - Windsor

Randstad Canada; Windsor; On-site; CAD 30,000 - 43,000; Part time

Benefits offered by this job

12-month contract

Competitive pay rate

Fixed schedule 8:00–4:30

Job summary

Randstad Canada is seeking a part-time Business Support Representative in Windsor, ON to support order processing and fulfillment in a fast-paced environment. You will coordinate customer orders from signing to initial invoicing, interface with sales, customer service, logistics and external suppliers, ensuring accuracy and timely delivery.

This 12-month contract offers a consistent schedule during training and a 3-day per week pattern (Mon, Wed, Fri) with 7.5-hour days.

Qualifications

• Ability to manage multiple priorities simultaneously with a sense of urgency.
• Excellent organization skills and keen attention to detail.
• Fast learner with the ability to retain & apply knowledge.
• Superior interpersonal and communication skills.
• Self-starter attitude with the ability to work independently in high pressure situations.
• Computer / Keyboard skills – with a comfortable knowledge of Windows and related applications.

Responsibilities

• Facilitate coordination and administration of customer orders from order signing to the initial invoicing of the contract.
• Interface with external Customers, Sales Organization, Customer Service, Equipment/Supply, Distribution Centers, Customer Administration, and external equipment delivery suppliers to complete tasks efficiently and ensure satisfaction.
• Support the sales teams in submitting orders that are legally valid meeting company and Customer requirements.
• Ensure internal control requirements and revenue recognition rules are enforced.
• Enter equipment orders into computer system.
• Interface with Supply and Logistics to ensure order validity and equipment availability.
• Coordinate equipment and supply deliveries with external carriers to meet negotiated Customer requirements.
• Provide process enquiry support to Sales, Services personnel, and Customer Administration and Head Office co-suppliers.
• Assist in the management of various reports.
• Establish Customer Satisfaction with each transaction.

Skills

Multitasking

Organizational skills

Communication

Interpersonal skills

Independent work

Computer skills (Windows)

Education

Bachelor's Degree

Job description

Job Details

Job title: Business Support Representative- Part time

Location: Windsor, ON (Onsite)

Salary: $26.26Hour

Duration: 12 months (Possibility of Extension)

PART TIME: 20 to 25 hours per week, some weeks extra hours

Note: Training will be 5 days week. Once trained this role will be 20 - 25 hours per week, 3 days a week Monday, Wednesday, Friday 7.5 hours a day

Advantages

• 12 month contract with strong potential to be extended
• Competitive payrate
• Monday to Friday 8:00am to 4:30pm

Responsibilities

As a BSR (Customer Analyst) and (Fulfillment Analyst) in the Business Support Center you will be responsible for the facilitation coordination and administration of customer orders from �order signing� to the initial invoicing of the contract.

• While working in a fast paced environment and managing multiple priorities you will ensure that orders signed by company customers meet company guidelines and that the initial invoice sent to the external customer is accurate.
• You will interface with external Customers, the Sales Organization, Customer Service, Equipment/Supply, Distribution Centers, Customer Administration, and external equipment delivery suppliers to complete your tasks efficiently and effectively, as well as guarantee internal and external customer satisfaction.
• Support the sales teams in submitting orders that are legally valid meeting company and Customer requirements.
• BSR must ensure that internal control requirements and revenue recognition rules are enforced.
• Enter equipment orders into computer system
• Interface with Supply and Logistic organization ensuring equipment order validity and equipment availability
• Coordinate equipment and supply deliveries with external carriers to meet negotiated Customer requirements
• Provide process enquiry support to Sales and Services personnel as well as Customer Administration and Head Office co-suppliers
• Assist in the management of various reports
• Establish Customer Satisfaction with each transaction

SKILLS:

• * Ability to manage multiple priorities simultaneously with a sense of urgency
• * Excellent organization skills and keen attention to detail
• * Fast learner with the ability to retain & apply knowledge
• * Superior interpersonal and communication skills
• * Self-starter attitude with the ability to work independently in high pressure situations
• * Computer / Keyboard skills � with a comfortable knowledge of Windows and related applications

EDUCATION:

Minimum: Bachelor's Degree`

Employee Commitment

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.

This posting is for existing and upcoming vacancies.