Business Manager (Volkswagen MidTown Toronto)

Bayfield Ford Lincoln; Toronto; On-site; CAD 70,000 - 120,000; Full time

Benefits offered by this job

Career Growth

Rewards & Bonuses

Comprehensive Benefits

Training & Mentorship

Exclusive Perks

Lifestyle Benefits

Great Team Culture

Work-Life Balance

Job summary

Volkswagen MidTown Toronto is hiring a Business Manager to present financing and protection products to customers and collaborate with the Sales team and lenders in Toronto. You’ll guide financing choices, finalize paperwork, and nurture client relationships to ensure a confident purchase.

The role emphasizes a commission-based structure with growth through training, mentorship, and a strong benefits program. This is a full-time opportunity with a focus on customer service and teamwork.

Qualifications

• F&I experience required.
• Valid OMVIC license.
• Mandarin or Cantonese spoken.
• Valid Driver's License with clean driving record.
• Experience with Volkswagen preferred.
• Results oriented with accountability and transparency.
• Ability to read and calculate banking figures such as discounts, interest rates and commissions.
• Strong interpersonal skills and relationship building with customers and lenders.
• Able to work under deadlines with multiple priorities.
• Proficient in Microsoft Office including Excel, Outlook and Word.
• Desire to achieve top customer service and teamwork.

Responsibilities

• Present financing and leasing options with confidence and integrity.
• Guide customers through financing and leasing decisions.
• Prepare, submit and finalize finance documents accurately.
• Maintain relationships with financial institutions and lenders.
• Coach Sales Consultants on financing options and products.
• Ensure deals comply with policies, lender requirements and regulations.
• Deliver exceptional customer experience and trust.
• Maintain professionalism, confidentiality and ethics.
• Perform other administrative duties as assigned by Sales Managers.

Skills

Mandarin/Cantonese

Interpersonal skills

Reading banking figures

Results oriented

Accountability

Customer relationship

Education

OMVIC license

Tools

Microsoft Office (Excel, Outlook, Word)

Job description

Volkswagen MidTown Toronto is looking for a Business Manager to add to our team in Toronto. Volkswagen MidTown Toronto is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

As a Business Manager, you'll play a key role in the customer journey by presenting financing and leasing solutions, offering valuable protection products, and ensuring every guest leaves feeling confident about their purchase. You'll work closely with the Sales team and lending partners to deliver outstanding service while contributing to the dealership's overall success.

Compensation:Commission-based.Ranging from $70,000 to $120,000 a year.

Why Join The Humberview Group?

• Career Growth– Advancement opportunities across 20 stores and 18 brands.
• Rewards & Bonuses– Referral bonuses up to $2,000 and incentive programs.
• Comprehensive Benefits– Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
• Training & Mentorship– Learn from experienced leaders who support your growth.
• Exclusive Perks– Team member pricing on vehicles, service, parts, and accessories.
• Lifestyle Benefits– Discounts on brands and gym memberships.
• Great Team Culture– Social events, BBQs, and team outings.
• Work-Life Balance– No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over60 years of success, our people and customer relationships continue to drive our growth.

What You'll Do

• Present and explain vehicle protection plans, warranties, insurance products, and other aftermarket offerings with confidence and integrity.
• Guide customers through financing and leasing options, helping them choose solutions that best fit their needs.
• Prepare, submit, and finalize finance documentation accurately and efficiently.
• Build and maintain strong relationships with financial institutions and lending partners.
• Coach and educate Sales Consultants on financing options, protection products, and value-added services.
• Ensure all deals comply with dealership policies, lender requirements, and applicable regulations.
• Deliver an exceptional customer experience by building trust and maintaining lasting relationships.
• Maintain a high level of professionalism, confidentiality, and ethical conduct in every interaction.
• Performs other administrative duties, as assigned by the Sales Managers.

What We're Looking For

• Previous finance and insurance (F&I) experience is required.
• Valid OMVIC license.
• Ability to speak Mandarin/Cantonese.
• Valid Driver’s License and cleandriving record.
• Experience with Volkswagen is preferred but not required.
• Results-oriented while maintaining full accountability and transparency.
• Ability to read, understand and calculate banking figures such as discounts, interest rates, percentages and commissions etc.
• Strong interpersonal skills, with the abilityto build relationships with customers and financial institutions.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.
• Proficient in Microsoft Office including Excel, Outlook and Word is required.
• A desire to achieve the very best in customer service and teamwork.

Join Our Team

At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.

About Us

20 stores. 17 brands. 5000 vehicles, 1 promise:Serving you better, each and every day. Since1962, we've grown to become one of the largestdealer groups in Ontario. We serve thousands ofhappy customers every year, thanks to our hugevehicle network, fantastic incentives, and award-winning customer service. We believe world classservice takes world class people, which is why welook to hire individuals who support our servephilosophy.

Hadi

Working with The Humberview Group doesn't feel like work at all. It's so family-oriented herethat I feel so at home and relaxed when working. I have been working here for almost 3 years andmy managers and fellow team members have helped me become a seasoned sales representative andmost importantly a better person.

Sean

The Humberview Group is a great place to work! It is a very positive environment and has a goodcorporate culture. I feel that I am able to come to work and perform at my best because mymanagers are very supportive and constructive with all feedback and help me to progress in myrole.

Mary

As an immigrant 4yrs ago, beyond just a workplace, The Humberview Group has become my home away from home.Their commitment to promoting work-life balance is not just lip service but is a part of their culture wherethey go above and beyond ensuring one’s growth personally and professionally. Working for HG is not just a job,it’s a fulfilling journey where every Team Member is valued and empowered to succeed.