Business Manager

The Humberview Group; Toronto; On-site; CAD 70,000 - 120,000; Full time

Benefits offered by this job

Health, dental, travel

RRSP matching

Employment Assistance Program (EAP)

Team member pricing

Gym memberships

No Sundays or holidays

Job summary

The Humberview Group in Toronto is seeking a results-driven Business Manager who will present financing and leasing options, offer protection products, and ensure guests leave confident about their purchase. You will work with the Sales team and lending partners to deliver outstanding service and contribute to dealership success.

You will guide financing and protection product choices, prepare finance documentation, and develop strong relationships with financial institutions to support deals

Qualifications

• F&I experience required.
• Valid OMVIC license.
• Ability to speak Mandarin/Cantonese.
• Valid driver’s license with a clean driving record.
• Experience with Volkswagen is preferred.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Strong interpersonal skills and ability to work under pressure.
• Results-oriented with accountability and transparency.

Responsibilities

• Present and explain vehicle protection plans, warranties, insurance products, and other aftermarket offerings with confidence.
• Guide customers through financing and leasing options to fit their needs.
• Prepare, submit, and finalize finance documentation accurately and efficiently.
• Build and maintain relationships with financial institutions and lending partners.
• Coach Sales Consultants on financing options and value-added services.
• Ensure all deals comply with policies, lender requirements, and applicable regulations.
• Deliver an exceptional customer experience by building trust and lasting relationships.
• Maintain professionalism, confidentiality, and ethical conduct in every interaction.
• Perform other administrative duties as assigned.

Skills

F&I experience

Mandarin/Cantonese

Interpersonal skills

Under pressure

Professional integrity

Tools

Excel

Outlook

Word

Job description

Volkswagen MidTown Toronto is looking for a Business Manager to add to our team in Toronto. Volkswagen MidTown Toronto is proud to be a member of The Humberview Group, representing 20 dealerships and 18 automotive brands.

As a Business Manager, you'll play a key role in the customer journey by presenting financing and leasing solutions, offering valuable protection products, and ensuring every guest leaves feeling confident about their purchase. You'll work closely with the Sales team and lending partners to deliver outstanding service while contributing to the dealership's overall success.

Compensation:

Commission-based. Ranging from $70,000 to $120,000 a year.

Why Join The Humberview Group?

• Career Growth – Advancement opportunities across 20 stores and 18 brands.
• Rewards & Bonuses – Referral bonuses up to $2,000 and incentive programs.
• Comprehensive Benefits – Health, dental, travel, life insurance, RRSP matching, and an Employment Assistance Program (EAP).
• Training & Mentorship – Learn from experienced leaders who support your growth.
• Exclusive Perks – Team member pricing on vehicles, service, parts, and accessories.
• Lifestyle Benefits – Discounts on brands and gym memberships.
• Great Team Culture – Social events, BBQs, and team outings.
• Work-Life Balance – No Sundays or holidays, plus long summer weekends.

The Humberview Group is one of Ontario’s leading automotive dealer groups and a proud winner of Canada’s Best Managed Companies for 2024, 2025, and 2026.

With over 60 years of success, our people and customer relationships continue to drive our growth.

What You'll Do

• Present and explain vehicle protection plans, warranties, insurance products, and other aftermarket offerings with confidence and integrity.
• Guide customers through financing and leasing options, helping them choose solutions that best fit their needs.
• Prepare, submit, and finalize finance documentation accurately and efficiently.
• Build and maintain strong relationships with financial institutions and lending partners.
• Coach and educate Sales Consultants on financing options, protection products, and value-added services.
• Ensure all deals comply with dealership policies, lender requirements, and applicable regulations.
• Deliver an exceptional customer experience by building trust and maintaining lasting relationships.
• Maintain a high level of professionalism, confidentiality, and ethical conduct in every interaction.
• Performs other administrative duties, as assigned by the Sales Managers.

What We're Looking For

• Previous finance and insurance (F&I) experience is required.
• Valid OMVIC license.
• Ability to speak Mandarin/Cantonese.
• Valid Driver’s License and clean driving record.
• Experience with Volkswagen is preferred but not required.
• Results-oriented while maintaining full accountability and transparency.
• Ability to read, understand and calculate banking figures such as discounts, interest rates, percentages and commissions etc.
• Strong interpersonal skills, with the ability to build relationships with customers and financial institutions.
• Ability to work efficiently and effectively under pressure with simultaneous deadlines.
• Proficient in Microsoft Office including Excel, Outlook and Word is required.
• A desire to achieve the very best in customer service and teamwork.

Join Our Team

At The Humberview Group, we believe great people create great experiences. We invest in enthusiastic, driven individuals by providing the training, mentorship, and support needed for long-term success.

Whether you’re starting your automotive career or looking for your next opportunity, we’d love to hear from you.

The Humberview Group is an equal opportunity employer. Accommodations are available upon request throughout the recruitment process. We thank all candidates, but only those selected for an interview will be contacted. Please note, this position is open only to individuals who are legally entitled to work in Canada at the time of application and in the future. The Humberview Group does not provide sponsorship for work permits or immigration support.