Business Manager - Simcoe VW

The 401 Group; Central Ontario; Sur place; CAD 42 000 - 62 000; Plein temps

Résumé du poste

The 401 Group in Simcoe, Ontario is seeking a results-driven Business Office Associate to manage vehicle financing, insurance sales and warranty explanations at our dealership.

You will process cash, financing and leasing deals, track performance metrics, and support the sales team with PBS paperwork, while ensuring a compliant, customer‑focused experience.

Qualifications

• Must have valid G driver's license and clean driving record.
• OMVIC license is an asset.
• Experience with automotive sales and financing.
• Self-motivated, energetic and able to thrive in a fast-paced environment.
• Strong communication and teamwork skills.
• Proficiency with computers and dealership software.

Responsabilités

• Offer vehicle financing and insurance to customers and explain aftermarket products and warranties.
• Explain service procedures and policies to customers.
• Process cash, financing and leasing deals and secure approvals.
• Track and report business office performance metrics.
• Exceed customer service expectations and follow up.
• Train and support sales staff with PBS paperwork.
• Foster a professional workplace by attending department meetings.
• Promote communication amongst dealership staff.
• Ensure compliance with dealership, corporate and regulatory policies.
• Resolve outstanding customer complaints.
• Promote honesty and integrity within the dealership culture.
• Other duties as assigned.

Connaissances

G Driver's License

OMVIC license

Automotive financing knowledge

Self-motivated

Communication skills

Team player

Computer skills

Description du poste

Location

370 Queensway West, Simcoe, Ontario N3Y 2N2 (Volkswagen)

Hours

Monday to Thursday, 9am to 8pm; Friday and Saturday, 9am to 5pm.

Role and Responsibilities

• Offer vehicle financing and insurance to customers and provide a thorough explanation of aftermarket products and extended warranties.
• Provide customers a complete explanation of manufacturer and dealership service procedures and policies.
• Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management.
• Track and report business office performance metrics.
• Exceed customer expectations with regards to customer service and follow up.
• Train and support sales employees with the accuracy of their PBS and other paperwork requirements.
• Foster a professional work workplace for sales employees by attending and contributing to the daily and weekly departmental meetings.
• Promote effective communication amongst dealership personnel.
• Ensure personnel are compliant with dealership and corporate Mitsubishi policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements.
• Effectively resolve outstanding customer complaints.
• Promote honesty and integrity within the dealership culture.
• Other duties as assigned.

Qualifications and Skills

• Valid G Driver's License and acceptable driving record.
• OMVIC license is an asset.
• Working knowledge of automotive sales and financing aspects.
• Self‑motivated, energetic and able to thrive in a fast‑paced work environment.
• Strong communication skills.
• Friendly attitude and positive team participation skills.
• Above average computer skills and technically savvy.

EEO Statement

The 401 Group of Companies is an equal opportunity employer and encourages applications from all qualified individuals regardless of gender, race, color, religion, national origin, age, handicap, veteran status, marital status or any other protected class. The company also accommodates accessibility needs as per the Human Rights Code, Human Rights Act, and the Accessibility for Ontarians with Disabilities Act (AODA).