Business management consultant

Kibbi; Mississauga; On-site; CAD 65,000 - 95,000; Full time

Job summary

Kibbi is seeking a qualified professional to enhance managerial practices, conduct quality audits, and develop standards. The role requires analysis, staff supervision, and budget planning to improve service quality.

The candidate will train staff, manage communications, and mentor teams while ensuring efficient operations. English fluency and a college/CEGEP background are essential.

Qualifications

• Minimum 2–3 years of work experience in management or quality assurance.
• College/CEGEP diploma or equivalent educational background.
• Fluent in English with strong communication skills.

Responsibilities

• Analyze and advise on managerial methods and organization of an establishment.
• Conduct quality audits to ensure standards are met.
• Develop quality management and quality assurance standards.
• Research to determine efficiency and effectiveness of policies and programs.
• Propose improvements to methods, systems and procedures.
• Plan re-organization of operations and supervise staff.
• Provide customer service and train staff.
• Oversee development of communication strategies and manage knowledge.
• Offer mentoring and plan/budget expenditures.
• Direct staff in service quality assessment strategies.

Skills

Quality management

Team leadership

Budgeting

Customer service

Knowledge management

Mentoring

Research

Education

College/CEGEP

Job description

Education: College/CEGEP

Experience: 2 years to less than 3 years

TASKS

• Analyze and provide advice on the managerial methods and organization of an establishment
• Conduct quality audits
• Develop quality management and quality assurance standards
• Conduct research to determine efficiency and effectiveness of managerial policies and programs
• Propose improvements to methods, systems and procedures
• Plan the re-organization of operations
• Supervise staff
• Provide customer service
• Train staff
• Oversee development of communication strategies
• Manage knowledge
• Offer mentoring
• Plan and control budget and expenditures
• Direct and advise staff in the development and implementation of service quality assessment strategies

• Work Term: Permanent
• Work Language: English
• Hours: 40 hours per week