Business Development Specialist, full-time position

City Wide Facility Solutions; Burnaby; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Commission based on results

39 hours per week

Job summary

City Wide Facility Solutions is seeking a Business Development Specialist to drive B2B outbound sales for janitorial and related services in Canada. You will research potential clients, perform 80–100 daily outreach via calls and emails, and schedule appointments for the sales team.

Responsibilities include CRM management, weekly reporting, and meeting activity targets. The role offers $20/hour + commission and a 39-hour workweek with career progression opportunities.

Qualifications

• High school diploma required; college degree preferred but not necessary.
• 1-2 years B2B outbound call center or equivalent experience desirable.
• Organized, able to follow a sales process.
• Customer service-oriented with strong communication skills.
• Detail oriented; able to work independently.
• Proficient with Microsoft Office Suite.
• Prior experience using CRM systems.

Responsibilities

• Find and research businesses that would benefit from City Wide's services.
• Make 80–100 sales calls and emails per day to prospective clients.
• Schedule qualified appointments for outside sales team.
• Manage and update CRM (Microsoft Dynamics) with calls, notes and appointments.
• Prepare weekly/monthly reports as defined by management.
• Meet or exceed monthly activity and lead generation targets.

Skills

B2B outbound

CRM experience

Communication

Organization

Office suite

Customer service

Education

High school diploma

Tools

Microsoft Dynamics

Job description

Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU!

City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the Canada and U.S. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment.

Are you ready to join?

Requirements

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

• Find and research businesses that would benefit from City Wide's services
• Make a combination of 80-100 of sales calls and e-mails per day to prospective clients
• Schedule qualified appointments for City Wide's outside sales team
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
• Prepare accurate reports on a weekly or monthly basis as defined by management
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Manage monthly email campaigns using our platform
• Training program and potential career progression into outside sales

Requirement

• High school diploma, college degree preferred but not necessary.
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable
• Highly organized, able to follow a systematic method and sales process
• Customer service-oriented and highly effective communication skills
• Detailed oriented and must be able to work independently
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Prior experience using CRM systems

Benefits

City Wide Facility Solutions offers competitive compensation: $20 per hour + commission based on results, 39 hours per week.

This role offers a clear path for advancement, with the potential to be promoted to positions such as Sales Associate or Sales Executive based on performance and demonstrated skills. We are committed to supporting your professional development and helping you reach your career goals.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 locations across Canada and the United States. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://vancouver.gocitywide.ca/

City Wide is an Equal Opportunity Employer.