Business Development Specialist, full-time position

City Wide Facility Solutions; Burnaby; On-site; CAD 53,726,000 - 63,370,000; Full time

Benefits offered by this job

Competitive pay: $20/hour + commission

39 hours per week

Career progression opportunities

Job summary

City Wide Facility Solutions is seeking a Business Development Specialist in Vancouver to drive outbound sales efforts for janitorial and non-janitorial services. You will research target businesses, execute a high-volume mix of calls and emails, and schedule qualified appointments for the sales team.

The role emphasizes CRM data management, reporting, and meeting monthly targets, with a clear path for career progression into outside sales.

Qualifications

• High school diploma required; college degree preferred.
• 1–2 years B2B outbound call center or equivalent experience desirable.
• Strong organizational and sales process discipline.
• Customer service orientation with clear communication.
• Proficient with Microsoft Office; prior CRM experience preferred.

Responsibilities

• Find and research businesses that could benefit from City Wide's services.
• Make 80–100 sales calls and emails per day to prospective clients.
• Schedule qualified appointments for the outside sales team.
• Maintain and update CRM records and appointment data.
• Prepare weekly/monthly reports per management guidelines.
• Achieve monthly activity and lead generation targets.
• Distribute City Wide information and follow up with prospects.
• Manage monthly email campaigns using our platform.
• Training program and potential career progression into outside sales.

Skills

B2B outbound calls

CRM experience

Prospecting

Communication skills

Education

High school diploma

College degree preferred

Tools

Microsoft Dynamics

Microsoft Office

Job description

Do you have experience in a lead generation and/or social media? Do you enjoy setting up potential leads for sales? Are you looking for opportunity to make commission AND enjoy a competitive base? If you answered YES, we would like to hear from YOU!

City Wide, the nation's leading management company in the building maintenance industry, provides solutions to a wide range of issues clients face at their facilities. In this position, you will serve the City Wide Facility Solutions - Vancouver, one of over 100 locations across Canada and the United States.

Why City Wide?

City Wide Facility Solutions is a leader in the building maintenance industry, with a locations that serve communities across the Canada and U.S. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is the be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive, and fun environment.

Requirements

The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify prospects, and schedule appointments for our sales team.

What You Will Do...

• Find and research businesses that would benefit from City Wide's services
• Make a combination of 80-100 of sales calls and e-mails per day to prospective clients
• Schedule qualified appointments for City Wide's outside sales team
• Manage and update the Customer Relationship Management (CRM) database (Microsoft Dynamics), including - scheduled calls, updated client records, notes from each call, and appointments set
• Prepare accurate reports on a weekly or monthly basis as defined by management
• Achieve or exceed monthly activity and lead generation metrics to achieve revenue targets as set by management
• Send all City Wide information requested by prospects along with thank you notes and follow-up letters whenever appropriate
• Manage monthly email campaigns using our platform
• Training program and potential career progression into outside sales

Requirement:

• High school diploma, college degree preferred but not necessary.
• 1-2 years B2B outbound call center or equivalent experience prospecting and/or cold calling highly desirable
• Highly organized, able to follow a systematic method and sales process
• Customer service-oriented and highly effective communication skills
• Detailed oriented and must be able to work independently
• Proficient with Microsoft Office Suite (Word, Excel, Outlook, etc.)
• Prior experience using CRM systems

Benefits

• Competitive compensation: $20 per hour + commission based on results, 39 hours per week.
• Potential for advancement: promotion to positions such as Sales Associate or Sales Executive based on performance and demonstrated skills.
• Commitment to professional development and helping you reach your career goals.

More on City Wide...

City Wide Facility Solutions is a fast-growing company with over 100 locations across Canada and the United States. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company's Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at https://vancouver.gocitywide.ca/

City Wide is an Equal Opportunity Employer.