Business Development Manager, Ontario - Maintenance Industry

United Services Group; Canada; Remote; CAD 70,000 - 100,000; Full time

Job summary

United Services Group is seeking a proactive Business Developer to cultivate long-term client relationships, sell our services, negotiate contracts, and transition clients to the Key Account Management team. Travel across Western Canada and to head office is required, and participation in events helps promote customer appreciation.

You will collaborate with National Key Account Managers, Sales operations, and Marketing to meet sales goals and expand market presence through trade shows and

Qualifications

• Post-secondary degree in Sales or Business Administration or related field.
• Minimum 5 years’ experience in the sales field.
• Willingness to travel within Canada and beyond as needed.

Responsibilities

• Identify, contact, and qualify potential customers to sell United services and products.
• Manage leads and opportunities funnel within Salesforce and meet monthly and quarterly targets.
• Collaborate with National Key Account Managers, Sales operations, and Pricing teams to deliver quotes and bids within margin thresholds.
• Increase United brand presence within specified regions through sales and marketing activities (trade shows, webinars, events).
• Actively participate in sales meetings, report progress, analyze accounts, and provide recommendations to improve sales activities.

Skills

Sales experience

Negotiation

Relationship building

Communication skills

Education

Post-secondary degree in Sales or Business Administration or related field

Tools

CRM software (Salesforce)

MS Office

Job description

Job Summary

This role is responsible for developing long term relationships with our clients, selling our services and products, negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations and marketing functions to realize sales goals. Travel is required throughout Western Canada and to head office. In addition, this role will participate in customer focused events such as trade shows, customer or company sponsored events, and develop and promote customer appreciation events.

Duties and Responsibilities

• Identify, contact, and qualify potential customers to sell United services and products within the assigned region or territory and according to annual sales plans and goals.
• Manage leads and opportunities funnel within Salesforce and meet monthly and quarterly targets.
• Collaborate with National Key Account Managers, Sales operations, and Pricing teams to deliver quotes and bids within margin threshold targets.
• Responsible for increasing United brand presence within specified regions or territories assigned through sales and marketing activities (e.g., Trade shows, webinars, sponsored events).
• Actively participate in sales team meetings, one to ones, marketing meetings and report progress, analyze accounts and provide recommendations to improve sales activities.
• Responsible for participating within the prescribed sales processes and updating and maintaining all customer data and sales activity progress within Salesforce (CRM).
• Actively receive, respond, and manage customer concerns and requests within United service standards.
• Collaborate with the sales team to participate and create annual sales plans.
• Responsible for compliance with all United processes, systems, and health and safety compliances.

Data Integrity Responsibilities

• Ensure data integrity pertaining to customer data within Salesforce and any other technology platforms as defined by the customer.

Technology & Assets

• Responsible for managing business processes using United technologies provided (e.g., Salesforce & Microsoft Programs). Responsible for asset management of assets provided for work.

Additional Responsibilities

• Perform all daily functions in alignment with company mission, vision, and values.
• Work in compliance with Health & Safety policies and legislation and take every reasonable precaution to protect the health and safety of all employees and business partners.
• Protect company assets from damage and misuse.
• Perform other related duties as may be required from time to time.

Job Requirements and Expectation

• Available to address customer needs and concerns in a timely manner.

• Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
• Ability to deal with high level of stress and solve problems as they arise.
• Ability to work outside office hours if required by the customer
• Available to address concerns in a 24/7 environment.

Key Competencies

• Proven work experience as a Business Developer and managing sales portfolios.
• Experience in meeting sales targets and developing new customer relationships.
• Demonstrable experience in following a sales process, negotiating and meeting customer requirements.
• In-depth understanding of sales performance metrics.
• Hands on experience with CRM software and MS Suite.
• Excellent analytical and organizational skills.
• Excellent communication and presentation skills both verbally and written.

Education/Experience

• Post-secondary degree in Sales or Business Administration or related field.
• Minimum of 5 years’ experience in the sales field.