Acquisition-Business Development Manager, West- Cleaning Industry

United Services Group; Edmonton; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

United Services Group in Canada is seeking a results-driven Business Developer to grow our client base across Western Canada. You will identify potential customers, present our maintenance services and products, negotiate contracts, close deals and transition accounts to the Key Account Management team.

Travel is required throughout the region and to head office, with involvement in trade shows and customer events.

Qualifications

• Post-secondary degree in Sales or Business Administration or related field.
• Minimum of 5 years of experience in the sales field.
• Experience in services industry preferred (janitorial).
• Willing to travel frequently within Western Canada.
• Strong negotiation and closing skills.
• Excellent communication and presentation skills.

Responsibilities

• Identify, contact and qualify potential customers in the assigned region.
• Manage leads and opportunities in Salesforce and meet targets.
• Collaborate with National Key Account Managers, Sales operations, and Pricing to deliver quotes within margins.
• Increase brand presence through trade shows, sponsored events, and marketing activities.
• Participate in sales team meetings, one-on-ones, and report progress.
• Maintain customer data and sales activity in Salesforce (CRM).
• Address customer concerns promptly and according to service standards.
• Develop annual sales plans with the sales team.
• Ensure compliance with United processes, systems, and health and safety standards.

Skills

Sales experience

CRM software

MS Office

Negotiation

Relationship building

Communication

Presentation

Analytical

Time management

Education

Post-secondary degree in Sales or Business Administration

Tools

Salesforce

MS Office

Job description

Job Description

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

This role is responsible for developing long term relationships with our clients, selling our services and products, negotiating contracts, closing deals and transitioning the client to the Key Account Management team. This role will collaborate with the National Key Account Managers, our sales operations and marketing functions to realize sales goals. Travel is required throughout Western Canada and to head office. In addition, this role will participate in customer focused events such as trade shows, customer or company sponsored events, and develop and promote customer appreciation events.

• Identify, contact, and qualify potential customers to sell United services and products within the assigned region or territory and according to annual sales plans and goals.
• Manage leads and opportunities funnel within Salesforce and meet monthly and quarterly targets.
• Collaborate with National Key Account Managers, Sales operations, and Pricing teams to deliver quotes and bids within margin threshold targets.
• Responsible for increasing United brand presence within specified regions or territories assigned through sales and marketing activities (e.g., Trade shows, webinars, sponsored events).
• Actively participate in sales team meetings, one to ones, marketing meetings and report progress, analyze accounts and provide recommendations to improve sales activities.
• Responsible for participating within the prescribed sales processes and updating and maintaining all customer data and sales activity progress within Salesforce (CRM).
• Actively receive, respond, and manage customer concerns and requests within United service standards.
• Collaborate with the sales team to participate and create annual sales plans.
• Responsible for compliance with all United processes, systems, and health and safety compliances.

Job Requirements and Expectation

• Available to address customer needs and concerns in a timely manner.
• Must have experience in the services industry (Janitorial Preferred)
• Willing to travel frequently within the designated territory or outside the province as may be required from time to time.
• Ability to deal with high level of stress and solve problems as they arise.
• Ability to work outside office hours if required by the customer
• Available to address concerns in a 24/7 environment.
• Proven work experience as a Business Developer and managing sales portfolios.
• Experience in meeting sales targets and developing new customer relationships.
• Demonstrable experience in following a sales process, negotiating and meeting customer requirements.
• In-depth understanding of sales performance metrics.
• Hands on experience with CRM software and MS Suite.
• Excellent analytical and organizational skills.
• Excellent communication and presentation skills both verbally and written.

Education/Experience

• Post-secondary degree in Sales or Business Administration or related field.
• Minimum of 5 years’ experience in the sales field.