Business Development Manager - Air & Ocean

Rhenus Logistics; Richmond; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Continuous Training

Great Team

Flat Hierarchies

Room for Innovation

Events

Fast decision processes

Job summary

Rhenus Logistics in Canada is seeking a dynamic sales professional to drive growth in freight forwarding and 3PL services. You will build relationships across organizations, understand client needs, and articulate how Rhenus can add value in the supply chain.

Responsibilities include managing opportunities, executing strategic sales, and collaborating with product teams to expand market share while maintaining strong client partnerships.

Qualifications

• Candidate should have proven sales experience in 3PL or international freight forwarding.
• Strong ability to identify opportunities within a prospects organization and articulate value.
• Demonstrated track record of meeting or exceeding revenue targets.
• Understanding of freight forwarding services (ocean & air) and Incoterms.
• Willingness to travel within the sales territory and nearby regions.

Responsibilities

• Establish multiple contacts and build relationships at various levels within prospects.
• Understand customers' business and industry to identify opportunities for Rhenus value.
• Execute sales activities and maintain a pipeline to meet revenue goals.
• Analyze market conditions and provide efficient transportation solutions.
• Arrange face-to-face sales meetings and follow internal schedules to drive opportunities.
• Assess prospective accounts for profitability and strategic value.
• Build rapport with customers and collaborate with Product teams and other channels.
• Increase gross profit and market share through ongoing customer relationships.

Skills

Relationship building

Negotiation

Sales strategy

Industry knowledge (3PL/International)

English proficiency

Job description

Your Benefits

Continuous Training

Sharpen your skills and advance your expertise with our professional development programs.

Great Team

It's truly the people that make the difference - and with us you'll join the best team around.

Flat Hierarchies

Get straight through to the decision-makers with our streamlined organizational structure.

Room for Innovation

Turn your ideas into action in an environment that champions creativity and empowers you to lead change.

Events

From team outings to holiday parties and networking events, we build strong connections by spending quality time together.

Quick Decision Processes

Make things happen faster with streamlined processes that promote efficiency and effectiveness.

Job Description

What you can expect

• Establishes multiple contacts and builds relationships at multiple levels and departments within prospects, developing advocates within a customer's organization to strengthen relationships.


• Understands and stays informed of the customers' business, industry and sector, and applies that knowledge to identify opportunities and articulate where Rhenus can provide value within the customer's supply chain.


• Effectively executes sales activities and maintains a pipeline to generate revenue to meet or exceed net revenue goals and expectations.


• Understands market conditions and competitive landscape to provide efficient and effective modes of transportation solutions for the customer.


• Win, retain and develop customers through sales activities by actively setting the appointments for face-to-face sales meetings with customers and following the schedule laid by inside sales.


• Assessing the prospective account as profitable, significant or strategic in order to secure winning bids.


• Build rapport and trust with customers by being informed about customer's business and the market.


• Support customer retention through collaboration with all resources including our Product teams, other sales channels and local Station Management.


• Responsible for increasing gross profit and market share while developing ongoing relationships with new customers.


• Execute strategic sales in line with company growth plan.


• Develop and implement strategies and tactics to meet and preferably, exceed the given targets.


• Uses CRM to identify, call & track prospects to gain core bus and strategic customer opportunities.


• Recommend solutions based on customer needs by using industry knowledge.


• Managing opportunities and risks securing the interests of Rhenus.

What you bring

• Ability to think out of the box (Entrepreneur).


• Minimum 3 years of experience in the 3PL or International Freight Forwarding industry.


• Strong persuasion skills, work-ethic, integrity and entrepreneurial spirit.


• Strong working knowledge of Freight Forwarding services, supply chain, including ocean & air (export & import).


• Familiar with Incoterms issued by the International Chamber of Commerce (ICC).


• Able to achieve results by setting high standards and committing to clear objectives.


• Located within 300 miles proximity of the sales territory and willingness to travel.


• Able to make decisions independently in a creative and effective manner, as well as plan and prioritize effectively and proactively.


• Proficient in Microsoft Office Suite.


• Experience with Microsoft Dynamics 365 CRM considered a strong asset.


• Demonstrated negotiation and sales strategies experience.


• Strong presentation, communication, and interpersonal skills.


• Values a diverse and inclusive work environment.


• Strong ability to establish and manage relationships with varying levels of stakeholders.


• Demonstrate competence in conflict management, decision making and strategic planning.


• Fluency in written & spoken English; bilingual capability considered a plus.