Business Analyst - Junior

Raise; Toronto; Hybrid; CAD 52,000 - 68,000; Full time

Job summary

Raise, a Toronto-based recruitment firm, is seeking a Junior Business Analyst to support end-to-end onboarding for EHR and digital health services in a hybrid Toronto environment.

The role focuses on validating information, mapping clinician users to approved types, and maintaining accurate tracking while collaborating with stakeholders to drive process improvements.

Qualifications

• Strong analytical and organizational skills.
• Attention to detail.
• Ability to interpret and validate information against defined rules and categories.
• Effective written and verbal communication.

Responsibilities

• Support end-to-end onboarding and intake activities for EHR and related digital health services.
• Review and validate submitted information and documentation.
• Categorize and map clinician end users to approved HIC types.
• Validate legally responsible person information for pre-approval.
• Maintain accurate tracking of requests, issues, and status.
• Support stakeholder communications and follow-up.
• Identify process gaps or risks and escalate as required.
• Contribute to process documentation and continuous improvement activities.

Skills

Analytical thinking

Attention to detail

Interpretation of rules

Written and verbal communication

Multitasking in high-volume env

Tools

Microsoft Office

Job description

Business Analyst - Junior

• Pay Rate: Flexible- Hybrid
• Location: Toronto, Ontario
• Contract Length: 9 Months

Responsibilities:

• Supporting end-to-end onboarding and intake activities for EHR and related digital health services
• Reviewing and validating submitted information and documentation
• Categorizing and mapping clinician end users to approved HIC types
• Validating legally responsible person information for pre‑approval
• Maintaining accurate tracking of requests, issues, and status
• Supporting stakeholder communications and follow‑up
• Identifying process gaps or risks and escalating as required
• Contributing to process documentation and continuous improvement activities

Required Skills:

• Strong analytical and organizational skills
• Attention to detail
• Ability to interpret and validate information against defined rules and categories
• Effective written and verbal communication
• Proficiency with standard business tools such as Microsoft Office
• Ability to work independently while managing multiple requests in a high-volume environment

Desired Skills:

• Experience with digital health onboarding or access processes
• Familiarity with provincial clinical viewer or related Ontario Health digital services
• Strong documentation and coordination skills
• Experience working with multiple stakeholders
• Ability to work in structured operational environments with evolving requirements

Evaluation Criteria:

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
• General understanding of the roles of health information custodians and agents under PHIPA. 40%
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
• Experience with stakeholder engagement, with excellent analytical, problem-solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills. 25%

Deliverables:

• Categorize and map clinician end users to the Agency’s pre‑approved HIC types and validate the legally responsible person for pre‑approval prior to migration to digital health services.
• Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities.

Must Haves:

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI. 10%
• General understanding of the roles of health information custodians and agents under PHIPA. 40%
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement. 25%
• Experience with stakeholder engagement, with excellent analytical, problem‑solving and decision‑making skills; verbal and written communication skills; interpersonal and negotiation skills.

Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work, which is why we’re a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply, including people from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer, and request accommodation: https://raise.jobs/accommodations/