RQ-2026-009738 - Business Analyst - Junior for EHR Onboarding

GovTech Talent Solutions Inc.; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

GovTech Talent Solutions Inc. seeks a capable analyst to support EHR onboarding and digital health service access validation in Toronto.

The role involves reviewing submissions, mapping clinician users to HIC types, and validating legally responsible person information prior to migration, all within PHIPA-compliant processes. You'll maintain tracking, support stakeholder communications, and help identify gaps while contributing to documentation and process improvements across onboarding

Qualifications

• Must be able to work 3 days onsite per week in Toronto.
• Experience supporting business analysis, onboarding, intake, validation, or process coordination.
• Familiarity with PHIPA principles and Ontario health care sector onboarding requirements.
• Strong analytical and organizational skills.
• Effective written and verbal communication.

Responsibilities

• Supporting end-to-end onboarding and intake activities for EHR and related digital health services
• Reviewing and validating submitted information and documentation
• Categorizing and mapping clinician end users to approved HIC types
• Validating legally responsible person information for pre-approval
• Maintaining accurate tracking of requests, issues, and status
• Supporting stakeholder communications and follow-up
• Identifying process gaps or risks and escalating as required
• Contributing to process documentation and continuous improvement activities
• Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities

Skills

PHIPA principles

Onboarding experience

Requirements gathering

Documentation

Stakeholder engagement

Analytical ability

Tools

Microsoft Office

Job description

Project Overview

The Agency's EHR Onboarding workstream and related digital health service access activities require support. Work includes validating Health Information Custodian and legal status through the Client Information Form, categorizing and mapping clinician end users to approved HIC types, and validating the legally responsible person prior to migration to the Provincial Clinical Viewer. The environment is privacy-sensitive, requiring familiarity with PHIPA principles and Ontario's health care sector.

Key Responsibilities

• Supporting end-to-end onboarding and intake activities for EHR and related digital health services
• Reviewing and validating submitted information and documentation
• Categorizing and mapping clinician end users to approved HIC types
• Validating legally responsible person information for pre-approval
• Maintaining accurate tracking of requests, issues, and status
• Supporting stakeholder communications and follow-up
• Identifying process gaps or risks and escalating as required
• Contributing to process documentation and continuous improvement activities
• Complete requirements gathering, mapping, analysis, documentation, stakeholder engagement support, and reporting related to onboarding and access validation activities

Qualifications & Requirements

REQUIRED

• Must be able to work 3 days onsite per week in Toronto
• Experience supporting business analysis, onboarding, intake, validation, or process coordination activities
• Understanding of PHIPA principles, including consent, collection, use, disclosure, and safeguards of personal health information
• Knowledge of health information custodians, agents, and Ontario health care sector onboarding requirements
• Strong analytical and organizational skills
• Attention to detail
• Ability to interpret and validate information against defined rules and categories
• Effective written and verbal communication
• Proficiency with standard business tools such as Microsoft Office
• Ability to work independently while managing multiple requests in a high-volume environment

NICE TO HAVE

• Experience with digital health onboarding or access processes
• Familiarity with provincial clinical viewer or related Ontario Health digital services
• Strong documentation and coordination skills
• Experience working with multiple stakeholders
• Ability to work in structured operational environments with evolving requirements
• Public sector experience preferred

EVALUATION CRITERIA

• Understanding of PHIPA principles: consent, collection, use, disclosure, and safeguards of PHI - 10%
• General understanding of the roles of health information custodians and agents under PHIPA - 40%
• Demonstrated knowledge and experience in conducting requirements gathering, developing documentation, including presentations and briefing notes, and conducting stakeholder engagement - 25%
• Experience with stakeholder engagement, with excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills - 25%

Key Skills & Competencies

PHIPA, Health Information Custodian, Client Information Form, EHR Onboarding, Digital Health, Requirements Gathering, Documentation, Microsoft Office, Provincial Clinical Viewer, Intake Validation, Process Coordination