Business Analyst Intern

Socket.dev; Quebec; On-site; CAD 21,000 - 30,000; Part time

Job summary

Intelcom is offering an internship where you will contribute to real projects in logistics and transportation. You'll gain hands-on experience, work with pan-Canadian stakeholders, and learn how ops and technology intersect.

You will analyze processes, help document requirements, and support KPI development and tracking. This role emphasizes collaboration, problem solving, and clear communication to drive meaningful improvements.

Qualifications

• Currently in 3rd or 4th year pursuing a bachelor's degree, or pursuing a master's degree, in logistics, supply chain management, or related field.
• Strong analytical and problem-solving skills with a focus on operational processes.
• Eagerness to understand and optimize logistical and transportation systems.
• Strong collaboration and communication skills to convey operational insights clearly.

Responsibilities

• Analyze and document logistics and transportation processes to identify opportunities for efficiency and cost savings.
• Collaborate with stakeholders to gather business requirements and ensure alignment with operational goals.
• Support the development and tracking of KPIs.
• Contribute to the evaluation and implementation of process and technology improvements.
• Draft business requirement documents to guide operational technology enhancements.
• Identify operational challenges and propose data-driven solutions.
• Create and maintain documentation, including process flows and user guides.
• Daily communication with pan-Canadian stakeholders.

Skills

Analytical thinking

Problem solving

Collaboration & communication

Stakeholder engagement

Education

Bachelor's in logistics / supply chain

Master's in logistics / supply chain (optional)

Job description

Make your internship count

At Intelcom, interns don’t just observe, they contribute meaningfully to real projects that shape how we operate. You’ll gain hands-on experience, grow your skills, and explore long-term career opportunities in a fast-moving, innovation-driven environment.

Responsibilities

• Analyze and documentlogisticsand transportation processes toidentifyopportunities for efficiency and cost savings.
• Collaborate with stakeholders to gather business requirements and ensure alignment with operational goals.
• Support the development and tracking of key performance indicators (KPIs).
• Contribute to the evaluation and implementation of process and technology improvements.
• Draft business requirement documents to guide operational technology enhancements.
• Identifyoperational challenges and propose data-driven solutions.
• Create andmaintaindocumentation, including process flows and user guides.
• The role involves daily (or regular) communication with pan-Canadian stakeholders.

Qualifications

• Currently in3rdor 4thyear of pursuing a bachelor's degree, or pursuing a master's degree,inlogistics,supplychainmanagement, or a related field.
• Strong analytical and problem-solving skills with a focus on operational processes.
• Eagerness to understand andoptimizelogistical and transportationalsystems.
• Strong collaboration andcommunication skillsto convey operational insights clearly.

#LI-DNI #IG-DNI

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.