Business Analyst II – IT & Process Improvement

Surrey Police Service; Surrey; Sur place; CAD 70 000 - 79 000; Plein temps

Avantages offerts par ce poste

Comprehensive benefits package

Defined benefit pension (Municipal)

Professional development

Generous vacation entitlements

Résumé du poste

Surrey Police Service (SPS) invites applications for a Business Analyst 2 to join the Information Management and Technology Division. The role reports to the Application Services Manager and focuses on defining business scope, eliciting needs, and documenting requirements while liaising between business and IT teams.

The position offers 35 hours/week, a comprehensive benefits package, and opportunities for career development as SPS expands its services and workforce in Surrey, BC.

Qualifications

• Degree in a related field from a recognized institution.
• Two years related experience.
• An acceptable equivalent combination of education and experience may be considered.
• All applicants must obtain and maintain the required police security clearance throughout their employment with SPS.

Responsabilités

• Provides complex business analysis including workflow process, business-requirements elicitation, process modeling and feasibility analysis.
• Works closely with business unit representatives and management to identify business improvement opportunities, assess business problems and make recommendations.
• Acts as a liaison between business users and the solution teams.
• Creates clear, accurate and well-crafted requirements and workflow documentation, including business and functional decisions, current and future state processes, user cases, user stories and business process re‑engineering documentation.
• Provides business impact assessments and prepares documented deliverables.
• Possesses a broad understanding of business operations.
• Provides detailed analyses of end-to-end business processes (current and future state), process definition, business process and business workflow mapping.
• Defines constraints, issues, risks, dependencies, and what‑if scenarios.
• Participates in the cost-benefit analyses for proposed changes to assist management.
• Leads and facilitates business interviews and meetings and documents detailed summaries of meeting outcomes, action items, and issues.
• Elicits functional and non-functional business requirements.
• Performs other related duties as assigned.

Connaissances

Business analysis

Stakeholder analysis

Process modeling

Documentation techniques

Communication

Analytical thinking

Formation

Degree in related field

Description du poste

Surrey Police Service (SPS) invites applications for a Business Analyst 2 to join the Information Management and Technology Division. The role reports to the Application Services Manager and focuses on defining business scope, eliciting needs, and documenting requirements while liaising between business and IT teams.

The position offers 35 hours/week, a comprehensive benefits package, and opportunities for career development as SPS expands its services and workforce in Surrey, BC.