Service Writer

Surrey Police Service; Surrey; On-site; CAD 49,000 - 69,000; Full time

Benefits offered by this job

UnionCUPE 402

Competitive hourly wage

Job summary

Surrey Police Service (SPS) has an exciting Regular Full Time Service Writer role in the Business and Infrastructure Section, within the Corporate Services Bureau. Reporting to the Fleet Manager, the position coordinates vehicle repairs and services in the garage using a computerized maintenance management system and performs minor repairs as needed.

This on-site role requires strong organizational skills, attention to detail, and the ability to liaise with vendors, staff, and other agencies.

Qualifications

• Completion of related post-secondary courses from a recognized institution.
• Minimum of two years related experience including experience in a Fleet Services environment.
• Valid BC Class 5 Driver’s License with a safe driving record.
• An equivalent combination of education and experience may be considered.
• All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.

Responsibilities

• Schedules and coordinates vehicle repairs and services using a computerized maintenance management system.
• Updates, inputs and retrieves information on all vehicles.
• Assesses and prioritizes requests.
• Investigates mechanical problems and complaints.
• Provides detailed explanations regarding the work.
• Performs minor repairs and adjustments to vehicles and equipment.
• Receives, reviews and processes vehicle daily pre-trip forms and equipment condition reports for deficiencies and repair requests.
• Generates work orders and liaises with staff and outside agencies in relation to the work.
• Monitors maintenance and inspection programs.
• Obtains quotes for repairs and parts.
• Processes invoices, issues purchase requisitions and approves purchasing orders.
• Liaises with and responds to inquiries from vendors, customers and staff.
• Processes employee timesheets.
• Prepares a variety of reports related to operations.
• Prepares and maintains schedules, records, files and documentation related to the work.
• Assists other staff in performing their duties.
• Performs related duties as required.

Education

Post-secondary courses

Job description

11-25-2026

Service Writer

RegularFull Time

Surrey PoliceService (SPS) is Surrey’s new municipal police agency. On November 29, 2024,SPS became the police of jurisdiction, and assumed responsibility and commandfor policing and law enforcement in Surrey. SPS is working to redefine policingwith innovative new approaches and community-based solutions. It’s an excitingtime as SPS continues to expand our team with talented people who want to helpshape the future of policing in Surrey. To date we’ve hired over 550 policeofficers and over 450 civilian support staff and will grow to be one of thelargest independent police services in Canada. Since day one, SPS has beenintentional about building a culture that is inclusive, respectful andsupportive, with a strong focus on employee wellness and career development.

POSITION OVERVIEW

SurreyPolice Service (SPS) has an exciting opportunity for a Regular Full Time Service Writer to join our Business and Infrastructure Section, within the Corporate Services Bureau.Reporting to the Fleet Manager or designate, the position is responsible fortechnical and administrative work in coordinating and scheduling vehiclerepairs and services in the garage using a computerized vehicle maintenancemanagement system and performing minor repairs and adjustments. Independence ofjudgment and action is exercised within established policies andprocedures.Office and garageenvironment. Physical work in yard or work site in all types of weatherconditions.

Schedule / Hours of Work

This is an on-siteposition and the anticipated schedule for this position is 8 hours perday and 40 hours per week. Please note, the hours are subject to change basedon operational needs and adherence to the Collective Agreement.

RESPONSIBILITIES

• Schedules andcoordinates vehicle repairs and services using a computerized maintenancemanagement system.
• Updates,inputs and retrieves information on all vehicles.
• Assesses andprioritizes requests.
• Investigatesmechanical problems and complaints.
• Providesdetailed explanations in regards to the work.
• Performs minorrepairs and adjustments to vehicles and equipment.
• Receives,reviews and processes vehicle daily pre trip forms and equipment conditionreports for deficiencies and repair requests.
• Generates workorders and liaises with staff and outside agencies in relation to the work.
• Monitorsmaintenance and inspection programs.
• Obtains quotesfor repairs and parts.
• Processesinvoices, issues purchase requisitions and approves purchasing orders.
• Liaises withand responds to inquiries from vendors, customers and staff.
• Processesemployee timesheets.
• Prepares avariety of reports related to operations.
• Prepares andmaintains schedules, records, files and documentation related to the work.
• Assists otherstaff in performing their duties.
• Performsrelated duties as required.

QUALIFICATIONS

• Completion of related post-secondary courses from arecognized institution.
• Minimum of two years related experience includingexperience in a Fleet Services environment.
• Valid BC Class 5 Driver’s License with a safe drivingrecord.
• An equivalent combination of education and experiencemay be considered.
• Allapplicants must obtain and maintain the required police security clearancethroughout their employment with SPS, which includesa mandatory polygraph examination.

BENEFITS &COMPENSATION

SurreyPolice Service offers a comprehensive benefits package, including extendedhealth and dental coverage, a defined benefit pension through the MunicipalPension Plan, generous vacation entitlements, and ongoing professionaldevelopment. Employees also benefit from short-term and long-term coverage,travel and life insurance, discounted access to City of Surrey recreationfacilities, and a dedicated Employee Services team providing personal andfamily support. With a strong focus on well-being, career growth, and work-lifebalance, SPS is committed to fostering a supportive and rewarding workplace. Note– The aforementioned benefits only apply to eligible full-time positions withinSPS.

• This is a unionized position, representedby CUPE 402.
• The compensation range is $42.70 perhour.

Thank you foryour interest in working with SPS. We pride ourselves on hiring members thatmodel the mission, vision, and values of SPS through unquestioned integrity andsustaining a visible, credible, inclusive, and respected profile.