System Analyst

TEEMA; Surrey; On-site; CAD 65,000 - 80,000; Full time

Job summary

TEEMA is seeking a System Analyst 1 in Surrey, BC to provide operational and technical support for business applications. You will troubleshoot, analyze systems, assist with upgrades, and collaborate with business users, technical teams, and vendors to ensure reliable, secure, and responsive systems.

Experience with data extraction, data analysis, and reporting is an asset. The role emphasizes documentation, security practices, and continuous improvement across IT operations.

Qualifications

• Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent experience.

Responsibilities

• Provide application and system support, troubleshooting, and issue resolution.
• Assist with system maintenance, upgrades, patches, testing, and implementations.
• Work with business users, technical teams, and vendors to investigate and resolve issues.
• Support system changes, configurations, and application enhancements.
• Assist with extracting and validating data from applications and systems to support reporting and business needs.
• Maintain technical documentation and support procedures.
• Follow applicable security, privacy, access, change, release, and operational requirements.

Skills

Troubleshooting

System analysis

Data extraction

Data analysis

Reporting

SQL

Databases

Reporting tools

Data visualization

Communication

Documentation

Education

Diploma or degree in Information Technology, Computer Science, or related field

Tools

SQL

Databases

Reporting tools

Data visualization

Job description

Work Location

Surrey, BC

We are seeking a System Analyst 1 to provide operational and technical support for assigned business applications. Working under general direction and alongside senior analysts, business users, technical teams, and external vendors, the System Analyst 1 will assist with troubleshooting, system analysis and testing, application upgrades and implementations, documentation, and continuous improvement activities to help ensure systems remain reliable, secure, and responsive to business needs.

Experience in working with data, extracting information from systems, and supporting reportingneeds is an asset.

Key Responsibilities

• Provide application and system support, troubleshooting, and issue resolution.
• Assist with system maintenance, upgrades, patches, testing, and implementations.
• Work with business users, technical teams, and vendors to investigate and resolve issues.
• Support system changes, configurations, and application enhancements.
• Assist with extracting and validating data from applications and systems to support reporting and business needs.
• Maintain technical documentation and support procedures.
• Follow applicable security, privacy, access, change, release, and operational requirements.

Qualifications and Experience

• Diploma or degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Demonstrated ability to troubleshoot application, database, integration, reporting, network-connectivity, and Windows Server issues.
• Practical experience in systems analysis, application support, technical support, or a comparable enterprise technology role.
• Experience, knowledge, or a strong interest in data extraction, data analysis, and reporting.
• Exposure to tools or technologies such as SQL, databases, reporting tools, or data visualization is considered an asset.
• Good communication and documentation skills.
• Ability to work effectively with business and technical teams.