Business Analyst, HR Technology

Toronto Metropolitan University; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

Toronto Metropolitan University is seeking a Business Analyst for its HR technology team. This role involves bridging HR needs with IT capabilities, focusing on Oracle PeopleSoft functionality. Candidates should have a post-secondary degree and experience translating HR requirements into effective technological solutions. The position emphasizes both technical and analytical skills to foster an inclusive workplace.

Qualifications

• 3-5 years of relevant work experience in HR technology and systems.
• Experience with Oracle PeopleSoft products, PeopleTools and SQL.
• Understanding of Data Architecture and relational databases.

Responsibilities

• Acting as a liaison between HR and IT service providers.
• Documenting business requirements and collaborating with developers.
• Maintaining current knowledge of HR-related systems and technology.

Skills

Analytical Skills

Communication

Problem Resolution

Attention to Detail

Education

Post-secondary degree in IT Management or Computer Science or Business Administration or Human Resources

Job description

At the intersection of mind and action, Toronto Metropolitan University (TMU) is on a transformative path to become Canada’s leading comprehensive innovation university. Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current outlines each as core values and we work to embed them in all that we do.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The team

The HR Operations and Technology team is part of a group of human resources experts and innovators who contribute to the achievement of Toronto Metropolitan University's strategic priorities. They partner with their clients to create and deliver outstanding practical and strategic human resource solutions, programs and services that enhance workplace culture, engagement and inclusion. They are at the forefront of TMU’s HR transformation to evolve and innovate the IT functionality, reporting and analytics and they are committed to creating seamless processes for record keeping, payroll, TMU’s employee web-based applications and more.

The Opportunity

We are looking for a Business Analyst to join the HR technology team and act as a liaison between HR Subject Matter Experts and IT service providers, translating business requirements into functional specifications for the new department. In this role, you will be responsible for providing analysis, design, configuration, testing, implementation and ongoing support for Human Resources systems as part of the HR Technology unit. You will utilize functional expertise in HR tech stack to ensure business and user requirements are accurately understood and translated into appropriate system functionality. You will also participate in requirement gathering unit testing and coordinate or lead user acceptance testing with various Centre of Expertise (COEs) and business units.

Other responsibilities include :

• Documenting business requirements and collaborating with technical developers to design and develop custom solutions, interfaces, and related configurations and security setups.
• Establishing and maintaining system-related documentation, including how-to guides and procedures for supported modules, system functions, and enhancements.
• Developing detailed test plans for supported modules to address challenges, maintenance packs, tax updates, and new functionality in the future phases of HR systems.
• Providing problem resolution through technical analysis, including resource estimates, work plans, and workflow documentation, collaborating with unit members and technical developers to ensure timely resolution of the issues.
• Maintaining up-to-date knowledge of HR-related systems and technology, including the latest application releases, security updates and document management.

Qualifications

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications :

• Completion of Post-secondary degree in an Information Technology Management or Computer Science Program, or Business Administration or a degree in a Human Resources program.
• Must have at least three to five (3-5) years’ of relevant work experience in the following :

Experience with Oracle PeopleSoft products, PeopleTools and writing / understanding SQL and normalized data / table structures.Translating HR business requirements into PeopleSoft / ServiceNow application functionality, including process design, configuration and testing, preferably in a higher education or public sector organization PeopleSoft HCM functionality.

• Experience working with relational databases and designing complex reporting extracts.
• Excellent, well developed, analytical skills to consider and balance functional requirements against technology constraints and the ability to conceive of alternative approaches and strategies balancing business and end-user needs against a sound technical approach.
• Understanding of Data Architecture.
• Ability to incorporate understanding of technology infrastructure, including Servers, Networks, Relational Database Technology (Oracle), etc. into work.
• Initiative and self direction while understanding the importance of teamwork, consultation and communication.
• Well-developed listening skills, along with strong oral and written communication abilities, to effectively discuss technical issues with non-technical individuals and business issues with technical personnel.
• Excellent organizational skills to ensure high-quality work and adherence to deadlines, with a strong client focus approach.