Business Analyst, Communications Specialist - IT Services

Humber College; Old Toronto; Hybrid; CAD 95,000 - 102,000; Full time

Job summary

Join a leading polytechnic institution as a Business Analyst-Communication Specialist, where you will bridge the gap between data and executive messaging. In this dynamic role, you will leverage your analytical skills and communication expertise to craft narratives that resonate with diverse stakeholders. Collaborating with senior leaders, you will develop data-driven presentations and strategies that enhance organizational performance. This is an exciting opportunity to contribute to the future of education and make a meaningful impact within a supportive and diverse team. If you are passionate about driving change and improving digital experiences, this role is perfect for you.

Benefits

Diverse and supportive team

Tools and technology for success

Opportunity to shape the future of education

Qualifications

• 5-7 years of experience in business analysis or internal communications.
• Strong analytical mindset and exceptional writing skills.

Responsibilities

• Gather and analyze business data to enhance executive communications.
• Collaborate with executives to craft impactful presentations.

Skills

Business Analysis

Internal Communications

Data Analysis

Project Management

Data Visualization

Microsoft Office Suite

Communication Skills

Analytical Skills

Education

Bachelor’s degree in Business Administration

Bachelor’s degree in Communications

Bachelor’s degree in Data Analytics

Tools

Excel

Power BI

PowerPoint

Job description

Job Description - Business Analyst, Communications Specialist - IT Services (31809)

Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.

We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.

If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.

Job Details:
Position Title: Business Analyst- Communication Specialist , Digital Student Experience
Status: FT Admin Temporary, until December 2025
Hours: 37.5 hours per week
Faculty/Department: Information Technology Services
Campus/Location: North Campus; Hybrid model (a mix of home and in-office workdays)
Salary: $95,910.00; starting salaries are determined based on qualifications and years of related experience.

Reports To: Business Operations Lead

About Information Technology Services:
Humber Digital Innovation, Information Technology Services provides leadership for the continuous development of digital experiences delivered on a secure, flexible, and dependable IT environment built on a foundation of transparency, collaboration, client focus, and respect. Together we transform client ideas into results, leverage technology to enable student engagement and success, support students and employees in the journey of discovery, deliver integrated digital solutions to improve collaboration and communication across the Humber community, and improve business processes to enable better decision-making. Digital Innovation, Information Technology Services is always striving to enhance the digital experience for students, staff, and visitors.

About the Business Analyst- Communication Specialist Role:
Under the direction of the Enterprise Applications Business Operations Lead, the Business Analyst plays a crucial role in assisting the College in implementing enterprise technology solutions. The Communications Business Analyst serves as a critical bridge between senior leadership and the organization, ensuring data-driven insights shape executive messaging and strategies. This role combines expertise in business analysis, strategic thinking, and communication to craft impactful executive communications that resonate with diverse stakeholders. The ideal candidate will have a strong analytical mindset, exceptional writing skills, and the ability to translate complex business data into clear, compelling narratives.

Business Analysis for Executive Messaging

• Gather, analyze, and interpret business data to inform and enhance executive communications strategies
• Provide insights and recommendations on organizational trends, business performance, and employee engagement to shape leadership messaging
• Develop dashboards and reports to track key performance indicators (KPIs) relevant to leadership communication initiatives

Executive Communications Support

• Collaborate with senior executives to craft data-driven presentations and written communications that align with business goals
• Translate complex business concepts and performance metrics into concise, impactful messages

Strategic Communication Planning

• Work with cross-functional teams to identify key business priorities and align executive communications with organizational goals
• Assist in the development of long-term communication strategies, incorporating business insights to enhance message effectiveness
• Monitor industry trends and competitor activity to provide insights that strengthen leadership communication strategies

Measurement and Insights

• Analyze the effectiveness of executive communications by tracking audience engagement and feedback
• Use data to continuously improve communication strategies, ensuring alignment with organizational objectives and employee expectations

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• Bachelor’s degree in Business Administration, Communications, Data Analytics, or a related field

Experience/Skills

• 5-7 years of experience in business analysis, internal communications, or a related role
• Experience working with senior leaders in a corporate or enterprise environment is preferred

Skills sought in a successful candidate include:

• Strong analytical and problem-solving skills, with the ability to interpret and visualize data for non-technical audiences
• Exceptional written and verbal communication skills
• Proficiency in data analysis tools such as Excel or Power BI
• Advanced knowledge of Microsoft Office Suite, particularly PowerPoint, for creating executive presentations
• Strong project management skills, with the ability to manage multiple priorities in a fast-paced environment
• Experience with data storytelling and visualization techniques
• Detail-oriented with a strong focus on accuracy and quality
• Ability to work collaboratively across teams and build strong relationships with stakeholders
• Highly adaptable and comfortable working under tight deadlines
• Strong business acumen and understanding of organizational priorities

If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!

What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.

Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.

Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.

Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.

Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment ([e-mail]).

Position Type: PT Administration

Minimum Salary

95,910.00

Maximum Salary

101,422.00

Work Locations

North Campus

205 Humber College Blvd.

Etobicoke M9W 5L7

Job Family

Information Technology

Duration of Need: 12 Months

Deadline to Apply: January 10, 2025

Job Posting

12/19/24