BUSINESS ANALYST (6 month contract)

The Home Depot Canada; Toronto; In loco; CAD 60.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Semi-annual bonuses

Deferred Profit-Sharing Program

Comprehensive benefits

Stock purchase discount (15%)

Merit-based salary increases

Descrizione del lavoro

The Home Depot Canada is seeking a Business Analyst to gather information and document requirements for website, mobile app and retail channel enhancements. You will work with internal and external teams to identify business needs and maximize opportunities to leverage web-based technologies.

Responsibilities include documenting processes, collaborating across teams, and supporting testing and training for new functionality.

Competenze

• University/College degree in a related area or equivalent experience.
• 5+ years as a Business Analyst in product, project or change management.
• Bilingual in French and English is an asset.
• CSPO certification is an asset.

Mansioni

• Defines and documents customer business functions and processes for website, mobile app and retail channels.
• Collaborates with internal and external teams to gather requirements and objectives.
• Acts as liaison for analysis, design, testing and maintenance of projects.
• Develops requirements and documents system changes for user training.

Conoscenze

Agile methodologies

Waterfall methodologies

eCommerce tech

Web development

Analytical thinking

Project management

Documentation skills

Communication skills

Time management

MS Office tools

Formazione

University/College degree in a related area

Strumenti

Firebase

Google Analytics

Tableau

Adobe

Descrizione del lavoro

Pay Range: $60,000 - $90,000

At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance; Deferred Profit-Sharing Program to assist with retirement savings; comprehensive paid benefits; a 15% discount on Home Depot stock purchases; and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.

Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot. The Business Analyst is responsible for information gathering and documentation for website, mobile app and retail channel enhancements and maintenance. One of the key contacts for the Home Depot website-related development and integration work with internal and external teams, the individual will work closely with end users, business units, and other stakeholders to identify and maximize opportunities to utilize Web-based technologies.

Key Responsibilities

• Defines and documents customer business functions and processes. Identifies opportunities for improving business processes through information systems and/or non-system changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Consults with internal and external teams to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other third-party vendors in the analysis, design, configuration, testing and maintenance of projects to ensure optimal performance.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for end users and for use in training.
• Collects and prepares information and reports using analytics, industry/competitive research and trends. Consolidates information into cohesive and understandable correspondence or other written form for use in Product Management decision-making.
• Participates in test case definition and user acceptance testing and testing of new system functionality. Develops training curriculum and conducts formal training sessions covering assigned systems module.

Competencies

• Collaborates
• Action Oriented
• Drives Results
• Communicates Effectively
• Plans and Aligns

Skills

• Preferred candidate will have experience in the following: Agile and Waterfall methodologies.
• Proficient technical knowledge of eCommerce technologies and web development.
• Problem-solving and critical thinking skills.
• Project and change management.
• Strong documentation and communication skills required (Business Requirements Docs, Use Case development, business process diagramming, facilitating information gathering sessions).
• Ability to manage and prioritize multiple tasks, operate under pressure, and meet deadlines.
• Excellent skills with MS Office, MS Project & Visio or any other Web-based diagramming software.

Direct Manager / Direct Reports

• Reports to Digital Product Manager, eCommerce.

Travel Requirements

• Limited.
• Travel to Toronto Store Support Location and to store locations as needed.

Physical Requirements

• Extended sitting.
• Repetitive tasks.

On site 5 days a week

Working Conditions

• Working in an office setting: computer work, camera-on virtual meetings, taking support calls.

Minimum Education

• University/College degree in a related area of study, or equivalent experience.

Minimum Years Of Work Experience

• 5+ years of experience as a Business Analyst in product, project or change management.

Minimum Leadership Experience

• No leadership experience necessary.
• Bilingual in French and English is an asset.

Certifications

• CSPO is an asset.

Other Requirements / Assets

• Strong analytical skills and experience with data analysis tools (e.g., Firebase, Google Analytics, Tableau, Adobe) is an asset.

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.