Business Analyst

Vancouver Coastal Health; Vancouver; On-site; CAD 54,000 - 77,000; Full time

Benefits offered by this job

Health benefits

Training & leadership development

Wellness supports

Recognition programs

Staff discount offers

Job summary

Vancouver Coastal Health is seeking a Business Analyst to join the Business Support & Administration Team in Vancouver. The role involves analyzing data, identifying trends, and driving improvements in service and efficiency through innovative practices.

You will support strategic planning by analyzing diverse data sources and customize reports to inform management decisions. Requirements include a Master’s Degree in a related field and at least three years of experience in data analysis and

Qualifications

• Master’s Degree in Business Administration or Information Technology or related field, plus three (3) years’ recent, related experience in data analysis and system quality management, including the use of querying tools to access relational databases.

Responsibilities

• Be responsible for analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices.
• Support strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods.
• Customizes reporting to suit departmental business needs and advises management on recommendations for improving internal and external processes.
• Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set indicators.

Skills

Data analysis

Statistical methods

Communication

Teamwork

Problem-solving

Education

Master's Degree in Business Administration or Information Technology or related field

Tools

PeopleSoft

Crystal Reports

Access

Excel

SQL

Job description

Salary Details

The salary range for this position is CAD $38.90/Hr. - CAD $55.92/Hr.

Job Summary

Come work as a Business Analyst with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Business Analyst to join the Business Support & Administration Team.

As a Business Analyst with Vancouver Coastal Health you will:

• Be responsible for analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices.
• Support strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical etc), using advanced statistical and analytical methods.
• Customizes reporting to suit departmental business needs and advises management on recommendations for improving internal and external processes.
• Monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set indicators.

This work is framed within VCH’s commitments to our pillars of Indigenous Cultural Safety, Anti-Racism, Equity, Diversity and Inclusion, and Planetary Health.

Qualifications

Education & Experience

• Master’s Degree in Business Administration or Information Technology or related field, plus three (3) years’ recent, related experience in data analysis and system quality management, including the use of querying tools (e.g. PeopleSoft, Crystal Reports, Access, Excel, SQL) to access relational databases, or an equivalent combination of education, training and experience.

Knowledge & Abilities

• Uses strong statistical skills to analyze data and information.
• Strong knowledge of quality processes.
• Strong facilitation and education skills. Ability to communicate effectively with all levels of staff and management.
• Ability to function in both a long-term strategic perspective and short-term operational perspective. Comprehends broad implications of business decisions.
• Identifies, collects and analyses relevant data and information including industry-wide assessments and research.
• Innovative and results oriented.
• Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
• Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
• Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
• Ability to work effectively in both self-directed and team environments.
• Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
• Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data. Ability to gather, summarize and report information in a clear and concise manner.
• Physical ability to perform the duties of the role.

Closing Statement

As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.

Why Join Vancouver Coastal Health (VCH): VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

• Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
• Grow your career with employer-paid training and leadership development opportunities
• Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
• Award-winning recognition programs to honour staff, medical staff and volunteers
• Access to exclusive discount offers and deals for VCH staff

At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada’s Top 100 Employers, BC’s Top Employers, Canada’s Best Diversity Employers and Canada's Top Employers for Young People in 2026.

Only short-listed applicants will be contacted for this posting.

Thank you for your interest in Vancouver Coastal Health.