Business Analyst

Quest Oracle Community; Toronto; On-site; CAD 80,000 - 105,000; Full time

Job summary

Toronto Metropolitan University is seeking a Business Analyst to support the Oracle/PeopleSoft Campus Solutions System, bridging functional users with the CCS team and guiding requirements, specifications, and troubleshooting.

The role requires a strong background in information technology, data processing, and excellent analytical and communication skills, with experience in a large integrated system environment.

Qualifications

• Post-secondary degree in Information Technology or related field with 1+ year training in database management and processing of mass data sets.
• 5+ years experience in a business systems environment with solid understanding of systems analysis, design and SQL.
• 5+ years experience analysing user requirements and solving problems in a large Oracle/PeopleSoft environment (Campus Solutions preferred).
• Superior analytical, research, problem solving, judgement and decision making to troubleshoot issues and design user-friendly processes.
• Excellent communication, administrative, organization, problem solving, and analytical skills.
• Demonstrated ability to work collaboratively and independently within a team.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• Note: Candidates may be asked to demonstrate qualifications through an occupational test.
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.

Responsibilities

• Provide support to the Oracle/PeopleSoft Campus Solutions System user community by analyzing functional requirements with functional users.
• Develop functional specifications for the CCS technical group for new functions and processes.
• Act as a bridge between the technical support area and the functional user community; assist with problem solving and troubleshooting of system issues.

Education

Post-secondary degree in Information Technology or related field

Tools

Oracle/PeopleSoft Campus Solutions

Job description

About Toronto Metropolitan University

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

For a more in-depth understanding of our vision, core values and ongoing work, please see our academic plan.

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our next chapter.

About the Office of the Registrar

The Office of the Registrar (RO) contributes to Toronto Metropolitan University’s bold vision by providing the bedrock of innovative systems and structures required to build a world-leading institution. Every member of the university community is an RO client. The RO is involved in the entire academic experience of the student body from admission through to graduation, providing reliable support through a wide range of services and safeguarding the integrity of the university’s policies and student records. We provide expert guidance to academic leaders regarding student recruitment, admissions, student financial services, student fees, new programming initiatives, transfer credit, course offerings, grading processes, scheduling, academic policy and curriculum management.

The opportunity

The Business Analyst utilizes their business knowledge and analytical skills in combination with their experience and understanding of data structures to provide
support to the Oracle/PeopleSoft Campus Solutions System user community. The incumbent determines and analyzes functional requirements in collaboration with functional users, develops functional specifications for the technical group Computing & Communications Services (CCS) for new functions and/or processes. The successful candidate acts as a bridge between the technical support area and the functional user community and supports functional users in problem solving and troubleshooting system issues.

• Post‑secondary degree in Information Technology or related field with a minimum of one additional year of training in database management and processing of mass data sets.
• Minimum of five (5) years experience in a business systems environment with a solid understanding and command of systems analysis, design and SQL.
• Minimum five (5) years experience analysing user requirements and excellent problem‑solving skills in a large integrated Oracle/PeopleSoft systems
  environment (Campus Solutions preferred) with minimal assistance or direction.
• Superior analytical, research, problem solving, judgement and decision making skills are required to troubleshoot issues, to interpret functional users’ needs and identify the root cause of issues; to develop user friendly processes and procedures.
• Excellent communication, administrative, organization, problem solving, and analytical and reasoning skills.
• Demonstrated ability to work collaboratively and independently within a team environment.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Note

• Candidates may be asked to demonstrate qualifications through an occupational test.
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.
• Applications will only be accepted online through Toronto Metropolitan University’s career site.
• Application close date: September 10, 2026