Business Analyst

Toronto Metropolitan University; Toronto; Hybrid; CAD 101,000 - 111,000; Full time

Job summary

Toronto Metropolitan University is seeking a Business Analyst to support the Office of the Registrar and the Oracle/PeopleSoft Campus Solutions system. The incumbent will analyze functional requirements, develop specifications for the CCS team, and act as a bridge between technical and functional users.

The role requires 5+ years in a business systems environment, strong SQL and data-analysis skills, and excellent communication.

Qualifications

• Minimum five (5) years experience in a business systems environment with a solid understanding of systems analysis, design and SQL.
• Experience analysing user requirements and trouble-shooting in a large Oracle/PeopleSoft environment (Campus Solutions preferred).
• Strong communication, organization and problem-solving skills with attention to confidentiality.

Responsibilities

• Analyze functional requirements with users and develop specifications for CCS.
• Bridge between technical and functional users to support problem solving and system issues.
• Provide ongoing support for Campus Solutions and related data processes.

Skills

SQL

Data analysis

Stakeholder alignment

Problem solving

Team collaboration

Education

Post-secondary degree in Information Technology or related field

Tools

Oracle/PeopleSoft Campus Solutions

SQL

Job description

About Toronto Metropolitan University

At the intersection of mind and action, Toronto Metropolitan University is on a transformative path to becoming Canada's leading comprehensive innovation university.

Integral to this path is the placement of equity, diversity and inclusion as fundamental to our institutional culture. Our current academic plan outlines each as core values and we work to embed them in all that we do.

We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us to expand our capacity for diversity in the broadest sense. In addition, to correct the conditions of disadvantage in employment in Canada, we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, racialized persons, persons with disabilities, and those who identify as women and/or 2SLGBTQ+. Please note that all qualified candidates are encouraged to apply; however, applications from Canadians and permanent residents will be given priority.

In April 2022, the university announced our new name of Toronto Metropolitan University, which will be implemented in a phased approach. Learn more about our next chapter.

About the Office of the Registrar:

The Office of the Registrar (RO) contributes to Toronto Metropolitan University's bold vision by providing the bedrock of innovative systems and structures required to build a world-leading institution. Every member of the university community is an RO client. The RO is involved in the entire academic experience of the student body from admission through to graduation, providing reliable support through a wide range of services and safeguarding the integrity of the university's policies and student records. We provide expert guidance to academic leaders regarding student recruitment, admissions, student financial services, student fees, new programming initiatives, transfer credit, course offerings, grading processes, scheduling, academic policy and curriculum management.

The opportunity

The Business Analyst utilizes their business knowledge and analytical skills in combination with their experience and understanding of data structures to provide support to the Oracle/PeopleSoft Campus Solutions System user community. The incumbent determines and analyzes functional requirements in collaboration with functional users, develops functional specifications for the technical group Computing & Communications Services (CCS) for new functions and/or processes. The successful candidate acts as a bridge between the technical support area and the functional user community and supports functional users in problem solving and troubleshooting system issues.

Qualifications

• Post-secondary degree in Information Technology or related field with a minimum of one additional year of training in database management and processing of mass data sets.
• Minimum of five (5) years experience in a business systems environment with a solid understanding and command of systems analysis, design and SQL.
• Minimum five (5) years experience analysing user requirements and excellent problem-solving skills in a large integrated Oracle/PeopleSoft systems environment (Campus Solutions preferred) with minimal assistance or direction.
• Superior analytical, research, problem solving, judgement and decision making skills are required to troubleshoot issues, to interpret functional users’ needs and identify the root cause of issues; to develop user friendly processes and procedures.
• Excellent communication, administrative, organization, problem solving, and analytical and reasoning skills.
• Demonstrated ability to work collaboratively and independently within a team environment.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.

Note:

• Candidates may be asked to demonstrate qualifications through an occupational test.
• Candidates must have a demonstrated record of dependability/reliability and a commitment to maintain confidentiality.

Additional Details:

Position Number: 20000029

Department: RO- Business Systems

Reports to Assistant Director, Business Systems

Work Location: Hybrid

Vacancy type: Term - This is an existing vacancy.

Employee Group: OPSEU

Start date: ASAP

End Date: October 29, 2027

Hours of Work: 36.25

Grade: 15

Salary Scale: $101,232.42 - $128,238.22

Hiring salary range: $101,232.42 - $110,619.42

Additional Notes:

• An equivalent combination of education and experience may be considered. As part of the selection process, candidates may be required to complete an occupational assessment.
• Toronto Metropolitan University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and aims to ensure that independence, dignity, integration and equality of opportunity are embedded in all aspects of the university culture.