Business Analyst

Tamanna Technology; Regina; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading technology firm is looking for a skilled Business Analyst to support enhancements for CRA digital portals. The role entails collaborating with internal and external teams to ensure regulatory compliance and improve user experience. Ideal candidates will have a strong background in CRA regulations and experience in a technology-driven environment.

Qualifications

• 5+ years of experience as a Business Analyst.
• Strong understanding of CRA regulations and digital portals.
• Excellent written and verbal communication skills.

Responsibilities

• Document and analyze business requirements for CRA portal changes.
• Act as a liaison between stakeholders and IT teams.
• Prepare business cases and user stories to support development.

Skills

Communication

Requirements Gathering

Impact Assessment

Stakeholder Management

Agile/Scrum Methodology

Tools

JIRA

Confluence

Visio

MS Office Suite

Job description

We are seeking a skilled Business Analyst (BA) to support ongoing enhancements and regulatory updates related to the (CRA) digital portals. This role involves working closely with business and technical teams to assess and implement changes required to maintain compliance, improve user experience, and streamline portal functionalities.

Key Responsibilities :

• Gather, document, and analyze business and functional requirements related to CRA portal changes.
• Act as a liaison between business stakeholders and IT teams to translate requirements into technical specifications.
• Conduct impact assessments and gap analyses for proposed changes to the CRA portal and related systems.
• Facilitate workshops, interviews, and meetings with internal teams, CRA representatives, and external vendors as needed.
• Prepare business cases, user stories, and process flows to support solution design and development.
• Collaborate with QA and development teams during testing phases; ensure user acceptance testing (UAT) meets business expectations.
• Maintain documentation related to change management, process improvement, and portal configurations.
• Ensure compliance with CRA regulatory guidelines and coordinate timely delivery of portal updates.

Qualifications :

• 5+ years of experience as a Business Analyst in a technology-driven environment.
• Strong understanding of CRA regulations, tax reporting , or digital government portals is a must.
• Experience with portal development or support , ideally within financial institutions or government projects.
• Excellent written and verbal communication skills to convey complex information to both technical and non-technical audiences.
• Proficiency in tools such as JIRA, Confluence, Visio , and MS Office Suite .
• Experience with Agile / Scrum methodology.
• Knowledge of API integrations , document management systems , or security / compliance frameworks is a plus.

Work Arrangement :

• Hybrid work model : 3 days onsite in downtown Toronto , 2 days remote.
• Standard business hours; occasional extended hours may be required to meet project deadlines.