Building Services Manager

Pembina Pipeline Corp.; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in energy transportation seeks a Supervisor for Building Services in Calgary. This role involves overseeing facility management, optimizing workspace efficiency, and leading a team to enhance employee experience. The successful candidate will have strong project management skills and experience in a fast-paced environment.

Qualifications

• 5-10+ years of proven experience in facility management and building services.
• Strong project operations skills with vendor relationship management.
• Excellent communication and leadership skills.

Responsibilities

• Collaborate on innovative space strategies and monitor facility-related projects.
• Build relationships with clients, negotiate contracts, and ensure budgets are met.
• Lead the team to define and propose construction projects.

Skills

Facility Management

Customer Service

Relationship Building

Project Operations

Creative Problem Solving

Education

Professional certification in Facility Management or a related field

Job description

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Department: Building Services Department

Pembina Pipeline Corporation is a dynamic energy transportation and midstream provider, serving customers for more than 65 years. Chances are, we do more than you think. We own pipelines that transport hydrocarbon liquids and natural gas products produced primarily in Western Canada. We also own gathering and processing facilities and an oil and natural gas liquids infrastructure and logistics business. Our operations along the hydrocarbon value chain allow us to offer a full state of midstream and marketing services to our customers in the energy industry.

We are an organization that cares not only about results, but how those results are achieved. Our organization is grounded in the values of Safe, Trustworthy, Respectful, Collaborative and Entrepreneurial. Cultivating a positive employee experience and promoting a diverse and inclusive environment where our employees feel engaged, recognized and empowered is foundational to our ambition of being an employer of choice. Learn more about our values and strategy .

We value the safety of our communities, customers, contractors and employees, and believe that all incidents are preventable. Compliance with all policies, procedures and regulations is a requirement, and our Life Saving Rules are basic rules that everyone should know and live by. Working for Pembina means working safely.

Overview:

Pembina Pipeline Corporation’s Calgary office is recruiting for a Supervisor, Building Services, to join the team. This position reports to the Director, IS Infrastructure, End User Services & Building Services in the Information Services Unit, (ISU), part of Pembina’s Corporate Services Division (CSD).

Pembina's Information Services Unit manages and maintains the company's infrastructure, provides technical support, ensures data security and accessibility, implements new technology, strategies for future development, manages vendors, and ensures compliance with relevant laws and regulations. We depend on our talented people who are constantly looking for innovative ways to improve our processes and existing technologies. Our focus is to collaborate with our customers and colleagues to land cutting edge technologies to help improve the way we work, maximize productivity, and reduce cost which in turn contribute to the environmental solutions that help with our climate change challenges. We are building a diverse team of open-minded, adaptable and innovative people, to keep up with the changing world of technology.
Pembina’s Building Services team is a trusted partner dedicated to creating value by providing safe, healthy, and efficient workspaces. We focus on cost-effective maintenance and management of Pembina’s offices while delivering tailored real estate solutions to meet organizational needs. Supporting Pembina’s growth, we facilitate the acquisition, leasing, and construction of additional workspaces as required. As stewards of employee engagement, Building Services ensures a seamless, ergonomic, and productive work environment, enhancing the employee experience through exceptional customer service and proactive support.

We are seeking a professional, highly motivated individual with a customer service focus on supervising and lead our building service team. The successful candidate will take on a key role in leading space optimization, facility management, and collaborate on construction projects while working with stakeholders to create safe, functional, and sustainable environments. The candidate will need to be comfortable leading 4-5 staff, multiple managed services, contractors, and having accountability for established budgets.

Responsibilities may include but not limited to:

• Collaborate with stakeholders and internal team to design and implement innovative space strategies;
• Lead and monitor facility-related projects to maximize efficiency and functionality corporate and field sites;
• Build and manage relationships with internal clients and external vendors, contractors, and suppliers. Negotiate contracts and ensure services are delivered on time, monitor KPIs and ensure budget is adhered to;
• Develop, manage, and maintain budgets to ensure financial targets are met;
• Work with business stakeholders to define and propose renovation and construction projects, and lead the team that executes and delivers them;
• Stay updated on trends and best practices in facility management and sustainability;
• Ability to travel to various field offices outside of Calgary from time to time;
• Demonstrate learning agility by adapting to new building technologies, maintenance protocols, and regulatory standards; proactively seek out opportunities to enhance operational efficiency and lead by example in embracing change;
• Support Pembina’s safety culture of "Zero by Choice" and the “Life Saving Rules”. To read more about our Life Saving Rules, visit pembina.com/safety; and
• Participate and support an equitable, diverse, and inclusive workplace.

Qualifications:

• 5-10+ years of proven experience in facility management and building services, with expertise in customer service, relationship building, and creative problem solving;
• Strong project operations skills, with a commitment to completing projects on time and within budget while successfully managing vendor relationships and contracts;
• Excellent communication and leadership skills;
• Demonstrates the ability to quickly adapt to evolving building systems, technologies, and regulatory requirements, applying new knowledge to enhance facility operations and team performance;
• Ability to thrive in a fast-paced environment while managing multiple projects and priorities; and
• Professional certification in Facility Management or a related field is an asset.

The successful candidate must be legally able to work in the country of the position. Final candidate will be required to undergo Pre-Employment Background Checks including a Criminal Record Check.

This position is scheduled to be posted until end of day:07/04/2025. In rare circumstances, a position may be posted for less time if there has been significant interest in the role.

Our expectations are high, and our rewards reflect this: We treat our people well - whether it's through our total rewards package, community engagement or volunteer opportunities, all in an environment that is equitable, safe, respectful, inclusive and accessible.

We recognize that diverse perspectives and experiences fuel innovation and enrich our workplace culture. We firmly believe that every individual's unique background, identity and contributions contribute to our collective success. We encourage applications from individuals of all backgrounds and experiences. If you're contacted to set up an interview and you require accessibility accommodations, please let your Talent Acquisition Advisor know at that time.

We are a proud recipient of Canada's Top 100 Employers (2018-2022), Alberta's Top Employers (2014-2025) and an Employer Partner of the Canadian Centre for Diversity and Inclusion. We are also a strong supporter of Skills Canada.