Building Automation Technician

Convergint; Windsor; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading systems integrator as a Building Automation Technician in Windsor. You will provide customer support and troubleshoot building automation systems, ensuring high-quality service delivery. Ideal candidates have 3-5 years of relevant experience and strong technical skills, with a commitment to exceptional customer service. We offer competitive salaries and numerous benefits in a diverse and inclusive work environment.

Benefits

Company Holidays and Paid Time Off

Employer contribution to RRSP

Colleague Assistance Program

Fleet Vehicle

Corporate Social Responsibility Day

Commitment to Inclusion and Diversity

Qualifications

• 3-5 years of Building Automation field experience.
• Experience with BACnet, Lon, and certifications in related technologies.
• Exceptional communication skills and the ability to work under pressure.

Responsibilities

• Diagnose, troubleshoot, and repair a variety of building automation systems.
• Respond to service requests and provide customer support.
• Install, program, and test non-routine building automation systems.

Skills

HVAC Fundamentals

Customer Focus

Advanced Technical Skills

Mechanical Aptitude

Organizational Skills

Education

Diploma in Electronics

Job description

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Join to apply for the Building Automation Technician role at Convergint

Convergint is looking for a full-time, enthusiastic, results driven and experienced Building Automation Technician to join our amazing culture at our Windsor location. As a Building Automation Technician, you will be responsible for providing customer and technical support for basic to complex systems. The role will also service and support existing customers by responding to service calls, carrying out Customer Support Programs and small projects business.

Who You Are

You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Building Automation Technician.

Who We Are

With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

What you’ll do with “Our Training and Your Experience”

• Responds to all types of customer service calls, scheduled maintenance calls, and emergency and after-hours calls on a timely basis; will diagnose, troubleshoot, repair and debug a substantial variety of systems for complex problems. Uses advanced troubleshooting skills to isolate and fix problems in malfunctioning equipment or software. Commissions projects as necessary.
• Identifies and resolves problems for all types of service calls including emergency calls; analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results. May require originality and ingenuity in some situations.
• Installs, programs & tests a variety of non-routine building automation systems and equipment. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers only the most complex issues to higher levels.
• Reads blueprints, schematics, manuals, and other specifications to determine installation procedures; Interprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.
• Completes accurate and detailed service reports for customer and Convergint to allow for accurate invoicing and job cost tracking.
• Provides technical support to end users and field labour when applicable. Transfers knowledge and expertise to other Specialists.
• Utilize advanced programming skills to execute new and existing projects and troubleshoot problems .
• Using technical knowledge, skills and experience, acts as mentor for less experienced staff.
• Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
• Perform other duties and responsibilities as requested or required.

What You’ll Need

• 3-5 years of previous Building Automation field experience is required.
• HVAC Fundamentals, Open System protocol (BACnet / Lon), experience / certification in Tridium AX / N4, Schneider, Distech, Alerton, Honeywell Spyder required.
• Diploma in Electronics preferred.
• Exceptional customer focus and ability to work under pressure; ability to anticipate and seek to meet the needs and wants of the customer without being prompted.
• Advanced technical skills and experience related to building automation systems, fire alarm systems, and / or electronic security systems.
• Must be a self-starter and work well with minimal supervision.
• Solid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper)
• Valid driver’s license required.
• Excellent verbal, written and interpersonal communication skills.
• Advanced organizational skills
• Highly proficient computer skills including familiarity with MS Office applications (Outlook, Word, Excel)

Company Benefits And Perks

Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues :

• Company Holidays and Paid Time Off
• Employer contribution to RRSP;
• Work environment committed to safety;
• Colleague Assistance Program
• Competitive salary and compensation plan
• Fleet Vehicle
• Corporate Social Responsibility Day
• And much more…
• Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.

Disability accommodations are available on request for candidates taking part in all stages of the recruitment process.

Visit our Convergint careers site to learn more about the company and the exciting opportunities available

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Security and Investigations

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