Brick Supervisor, Operations

Leon's Furniture; Fort St. John; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Employee discounts

Career development

Job summary

The Brick is actively seeking to expand our management team in one of our retail locations. We want enthusiastic people with a customer-focused attitude, strong teamwork and a drive for career growth.

Responsibilities include maintaining store merchandising and customer service, recruiting and coaching staff, handling escalated issues, leading by example, ensuring data entry accuracy, inventory control and policy compliance. Evening and weekend shifts required.

Qualifications

• 2+ years in customer service or sales.
• Retail supervisory experience is an asset.
• Strong communication and problem-solving skills.
• Ability to work evenings and weekends.

Responsibilities

• Maintain store merchandising and customer service.
• Recruit, hire and coach staff.
• Resolve escalated customer issues.
• Lead by example and promote teamwork.
• Ensure accurate data entry.
• Maintain inventory accuracy.
• Manage accounts receivable and payable reporting.
• Ensure compliance with store policies.

Skills

Customer service

Leadership

Communication

Education

High school diploma

Tools

POS systems

Job description

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

• Maintain excellence in store merchandising, detail and customer service
• Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
• Handle escalated customer service issues and offer solutions
• Lead by example, promoting teamwork within all departments
• Ensure a high-level of data entry accuracy with minimal errors
• Maintain store inventory levels and inventory accuracy
• Control and reporting of Accounts Receivable and Accounts Payable
• Understand, implement and ensure compliance with all Brick Group policies & procedures

Qualifications

• High school diploma or equivalent; post secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail Supervisory or Senior Associate experience an asset
• Proven track record in customer service, operations and merchandising
• Excellent verbal and written communication skills
• Highly developed problem solving skills
• Good time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [e-mail]

2 to 3 nights a week until 7pm Sunday to Thursday