Brick Associate, Customer Service

The Brick; Town of Vegreville; On-site; CAD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Paramedical services

Career progression

Job summary

The Brick in Vegreville, AB is seeking a Customer Service Associate to join our service team. Reporting to the Operations Manager, you will respond to customer inquiries, support orders, and promote loyalty through courteous, professional service.

This on-site role requires a high school diploma, strong communication, and the ability to multitask across multiple tasks and office software. Shifts include evenings and weekends, with a competitive hourly wage and a benefits package.

Qualifications

• Team oriented and customer focused
• Strong verbal and written communication skills
• Ability to multitask and stay organized

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Skills

Team oriented

Communication skills

Multitasking

MS Office

Shift flexibility

Education

High school diploma

Tools

MS Office

Job description

Customer Service FT Hourly Regular Full Time Vegreville, AB, CA

The Brick is actively seeking to expand our service team. Asa Customer Service Associate, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.