Brick Associate, Customer Service

The Brick; Olds; On-site; CAD 19,000 - 28,000; Full time

Benefits offered by this job

Health & dental benefits

Paramedical services

Career progression opportunities

Job summary

The Brick in Olds, AB is seeking a Customer Service Associate to join our service team. You will report to the Operations Manager and bring a customer-focused attitude to a fast-paced retail environment.

Responsibilities include handling inquiries, following up with customers, promoting loyalty, and reviewing daily order reports. This full-time hourly role requires teamwork, strong communication, and flexibility for evenings and weekends.

Qualifications

• Team oriented and customer focused.
• Excellent written and verbal communication.
• Able to multitask and stay organized.
• Proficient with computers and MS Office programs.
• Flexible to evenings and weekend shifts.

Responsibilities

• Respond to customer inquiries and offer courteous solutions.
• Follow up with customers to identify needs and provide support.
• Promote loyalty by delivering exceptional service.
• Review daily order reports and take action as needed.
• Take on other duties as assigned.

Skills

Team oriented

Excellent communication

Multitasking & organization

Microsoft Office proficiency

Flexible to shifts evenings/weekends

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Customer Service FT Hourly Regular Full Time Olds, AB, CA

8 days ago Requisition ID: 2172

The Brick is actively seeking to expand our service team. Asa Customer Service Associate, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.