Customer Service Representative- The Brick

The Brick; Whitby; On-site; CAD 24,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Career progression

Competitive remuneration

Job summary

The Brick in Whitby is hiring a Customer Service Representative to join our service team. You will respond to customer inquiries, assist with orders, and promote loyalty while working with a friendly team in a fast-paced retail environment.

We value a high school diploma, excellent communication, multitasking ability, and computer proficiency. Shifts include evenings and weekends, with a supportive benefits package and opportunities for career growth.

Qualifications

• High school diploma or equivalent.
• Exceptional communication skills, both written and verbal.
• Proven ability to multitask and stay organized.
• Proficiency with computers and Microsoft Office programs.

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner.
• Follow up with customers to identify and support their needs.
• Promote customer loyalty by providing exceptional customer support.
• Review and follow up on order reports on a daily basis.
• Other duties as assigned.

Skills

Customer service

Communication skills

Team oriented

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Customer Service Representative- The Brick

Customer Service FT Hourly Regular Full Time B2014-Whitby, Whitby, ON, CA

5 days ago Requisition ID: 2194

Salary Range: $17.60 To $19.50 Hourly

The Brick is actively seeking to expand our service team. Asa Customer Service Representative, you will be reporting to the Operations Manager.We need enthusiastic people with a great customer focused attitude! The winningcombination of team spirit and desire for career focused growth will ensure arewarding experience in one of our fabulous retail locations!

Responsibilities

• Respond to customer inquiries and offer solutions in a courteous and professional manner
• Follow up with customers to identify and support their needs
• Promote customer loyalty by providing exceptional customer support
• Review and follow up on order reports on a daily basis
• Other duties as assigned

Qualifications

• Team oriented
• High school diploma or equivalent
• Exceptional communication skills, both written and verbal
• Proven ability to multitask and maintain organization
• Proficiency with computers and Microsoft Office programs
• Flexibility to work all shifts, including evenings and weekends, as required

Why The Brick?

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• A dynamic environment to showcase your leadership talents.

The Brick is committed to fair and accessibleemployment practices and will accommodate people with disabilities throughoutthe recruitment, application, and selection process. If you require anaccommodation at any stage of the process, please let the hiring manager knowor reach out to [e-mail]