Branch Personal Banking Advisor

TD Bank Group; Quebec; In loco; CAD 46.000 - 61.000; Tempo pieno

Descrizione del lavoro

TD Bank Group in L'Assomption, QC seeks a Personal Banking Associate to guide customers through banking needs and refer them to the right staff for complex solutions. You’ll promote digital banking and help with daily transactions, contributing to a positive customer experience.

Post-secondary is preferred, a High School diploma suffices with 1+ years of experience. MS Office skills and IFC licensing within 90 days are required or pursued.

Competenze

• High School diploma and/or 1+ years of relevant experience.
• IFC licensing within 90 days of start date.
• Post-secondary degree preferred.
• Proficiency in MS Office and branch software.
• Strong communication and time management.

Mansioni

• Engage customers in day-to-day advice needs, service transactions, and banking solutions.
• Guide customers to the right contact for appropriate solutions and maintain confidentiality.
• Educate customers on mobile, ATM, and online banking.
• Support frontline staff with cash and non-cash transactions and report issues.
• Promote improvements to branch operations and customer experience.

Conoscenze

Customer service

Communication

Time management

Self-motivated

Formazione

High School diploma

Post-secondary degree (preferred)

IFC licensing within 90 days of start

Strumenti

MS Office

Branch software

Descrizione del lavoro

TD Bank Group in L'Assomption, QC seeks a Personal Banking Associate to guide customers through banking needs and refer them to the right staff for complex solutions. You’ll promote digital banking and help with daily transactions, contributing to a positive customer experience.

Post-secondary is preferred, a High School diploma suffices with 1+ years of experience. MS Office skills and IFC licensing within 90 days are required or pursued.