Branch Operations Specialist - Invoicing & Admin

Marmon Holdings, Inc.; Coquitlam; On-site; CAD 52,000 - 64,000; Full time

Job summary

Sterling Crane Canada, part of Marmon Holdings, is seeking a Branch Administrator to support the Vancouver/Victoria operations from our Coquitlam, BC branch. The role focuses on billing, invoicing, time entry, onboarding, and supplier payments in a fast-paced environment.

You will manage customer inquiries, coordinate travel for hourly staff, and prepare management reports while ensuring compliance with union agreements and SOPs.

Qualifications

• High School Diploma is required.
• 1-3 years administrative experience in related industry.
• Experience with unionized payroll environments or FCC preferred.
• Strong customer service and communication under pressure.

Responsibilities

• Act as FCC facilitators within Branch Administrative processes.
• Oversee time entry and union clauses, onboarding/offboarding.
• Process invoicing, accounts, payables, and aging receivables.
• Arrange travel and hotels for hourly workers.
• Serve as first line of customer service for branch operations.
• Prepare reports for management and support document control.

Skills

Administrative experience

Customer service

ERP systems

Union payroll experience

Time management

MS Office

Education

High School Diploma

Tools

Fleet Cost & Care (FCC)

ERP systems

MS Office

Job description

Sterling Crane Canada, part of Marmon Holdings, is seeking a Branch Administrator to support the Vancouver/Victoria operations from our Coquitlam, BC branch. The role focuses on billing, invoicing, time entry, onboarding, and supplier payments in a fast-paced environment.

You will manage customer inquiries, coordinate travel for hourly staff, and prepare management reports while ensuring compliance with union agreements and SOPs.