Branch Operations & Admin Specialist

Sterling Crane; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Job summary

Sterling Crane Canada is seeking a Branch Administrator to support branch operations from the Edmonton head office. You’ll handle invoicing, time entry, payroll-related tasks, and vendor management in a dynamic environment.

Role requires strong customer service, Excel proficiency, and the ability to coordinate travel, onboarding, and reporting. 40-hour weeks in an on-site setting with potential travel as needed.

Qualifications

• High School Diploma or equivalent required.
• 1–3 years administrative experience in related industry.
• Experience with unionized payroll environments, FCC or other ERP systems preferred.
• Strong Customer Service skills with ability to speak fluently with customers under pressure.
• Solid work ethic and ability to work additional hours as needed.
• Proficiency in Microsoft Excel, Word, Outlook, and PowerPoint.

Responsibilities

• Act as Fleet Cost & Care (FCC) Facilitators within Branch Administrative processes.
• Oversee administrative processes for time entry and union contract clauses, onboarding/offboarding, and month-end reconciliation.
• Client invoicing including third‑party portal billing, costing reports, payments and aging receivables.
• Process supplier payables and ensure recharges are completed.
• Onboarding/offboarding employees and temporary workers, training setups and safety orientation.
• Coordinate hotels and travel for hourly workers; assist with events.

Skills

Customer Service

Communication

Time management

Prioritization

Excel

Word

Outlook

PowerPoint

Education

High School Diploma (or equivalent)

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

FCC ERP**

Job description

Sterling Crane Canada is seeking a Branch Administrator to support branch operations from the Edmonton head office. You’ll handle invoicing, time entry, payroll-related tasks, and vendor management in a dynamic environment.

Role requires strong customer service, Excel proficiency, and the ability to coordinate travel, onboarding, and reporting. 40-hour weeks in an on-site setting with potential travel as needed.