Branch Office Manager — Employee-Owned Growth Leader

Groundworks, LLC; Whitchurch-Stouffville; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Bonus/commission program

Company cell phone

Vehicle and fuel card

Paid time off

Holidays

Tuition reimbursement

Job summary

Groundworks, LLC is seeking an Office Manager in Stouffville, ON to lead daily branch operations. You will drive customer service, coordinate scheduling, costing, and permitting, and work closely with Accounting and HR to manage onboarding, payroll and timekeeping.

You will oversee office staff and report progress to Operations Leaders. The role emphasizes accountability, influence, and ownership within a growth‑oriented, employee‑owned company with opportunities for advancement and professional

Qualifications

• 2–4 years of management experience with direct customer service.
• Technical degree preferred or equivalent.
• Construction or home services experience is a plus.

Responsibilities

• Serve as customer advocate and ensure branch departments engage with customers.
• Support operations with job costing, scheduling and permitting.
• Coordinate with Accounting and HR to manage onboarding, pay and timekeeping.
• Manage office administrative staff and reporting toOperational Leaders.
• Maintain customer service through issue resolution.

Skills

Customer service

Management

Operations coordination

Education

Technical degree

Job description

Groundworks, LLC is seeking an Office Manager in Stouffville, ON to lead daily branch operations. You will drive customer service, coordinate scheduling, costing, and permitting, and work closely with Accounting and HR to manage onboarding, payroll and timekeeping.

You will oversee office staff and report progress to Operations Leaders. The role emphasizes accountability, influence, and ownership within a growth‑oriented, employee‑owned company with opportunities for advancement and professional